•• Description ••
•• Shipping •• We take great care in packaging every item. The shipping price covers postage, shipping confirmation, labor and packaging materials to ensure safe shipment to you.
All orders will normally be shipped within 1 business day after a cleared payment is received. Generally, most US packages arrive 3-5 business days. Most international packages are delivered within 10 business days, but can very well exceed 14 or more days due to postal office or customs clearance delays. •• Payment •• We accept the following payment methods:
Payment must be received within 7 days after the first purchase. Non-payment case will be automatically open on the 8th day. California residents pay sales tax according to the rate for Santa Clara County. (This is 8.25% as of July 01, 2011. Rate may change without further notice.)•• Return/Refund •• Our purchase team travels around the globe to select only excellent-quality products and perform quality inspection prior to ordering from suppliers. We are confident that you will be 100% satisfied with your purchase. If for any reason you are not satisfied, you can return the item to us within 14 days of receiving the item. Please note that the return must have RMA (Return Merchandise Authorization) number and be in its original condition. A full refund minus all shipping costs will be promptly issued back to you following receipt of the returned merchandise. Shipping fees and insurance (if any) are non-refundable. We do not cover the return postage unless the item is damaged or broken due to our negligence. We will not be responsible for returned packages if lost by your mailing service. We recommend you to use a carrier service that provides a delivery confirmation number or tracking number. •• Feedback / Dispute •• Your positive feedback is very important to us as we take our commitment to customer satisfaction seriously. Please contact us with any issues before leaving any less than five star positive feedback or opening any dispute on PayPal. We are very easy to work with. •• Customer Support •• For customer service, please email us by selecting "Contact Seller" inside myEbay. You may continue to reach us through the support email address which is not allowed to be listed here.We will do our best to respond to emails within 1-2 business days. While every effort is made to represent colors as accurately as possible, slight variations may occur due to differences in individual monitor's settings, flash used in photographing and photo enlargement. |