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On Aug-05-12 at 20:38:03 PDT, seller added the following information:
Use the FREE Counters 1 million sellers do - Vendio!
Shipping and Accounting Automation by Teapplix
We are a family-driven business based in Jacksonville, Florida that specializes in cell phone and tablet accessories. We strive to provide you with superior customer service, prompt and reliable shipping, and highest quality products with the best prices.
If any issues arise we will do our best to resolve them as quickly as possible. We believe the key to becoming a successful company is to keep our customers happy and by providing a service that keeps them coming back for more.
- About Us
- Spanish/Espanol
- Shipping
- Feedback Policy
- Returns & Refunds
Somos una pequena compania que opera desde la cuidad de Jacksonville, Florida. Nos esforzamos por brindarle un servicio superior, envio rapido y confiable, junto con productos de la mas alta calidad y los mejores precios. Si surgiera cualquier problema no dude con que vamos a hacer nuestro mejor esfuerzo para resolverlo de la manera mas rapida posible. Creemos que la clave para convertirse en una empresa de exito es mantener contentos a nuestros clientes ofreciendoles un excelente servicio.
Por favor, no dude en comunicarse con nosotros.
INFORMACION DE ENVIOS:
Somos conscientes de la importancia de su pedido, por lo tanto tenemos mucho cuidado en empaquetar su orden con cuidado para que le llegue en buen estado. Nuestro productos incluyen gastos de envio dentro de USA, mas no para envios internacionales. Si hubiera algun gasto adicional de envio, el comprador sera notificado.
Despues de recibir el pago del producto, las ordenes son generalmente procesadas dentro de las primeras 24hrs y enviadas via USPS a la direccion especificada por ebay. FAVOR DE VERIFICAR SU DIRECCION DE ENVIO antes de ordenar.
Most orders are shipped within 24 hours via USPS, please make sure that your address is deliverable by the US Postal Service. Domestic shipments, including Puerto Rico, should arrive on your doorstep in 3 to 7 business days after we receive your order. International shipments are also processed within 24 hours and can take 7 to 21 business days to arrive after we receive your order.
If you use the expedited priority shipping option, your shipment should arrive on your doorstep in 2 to 4 business days (within continental USA) and 7 to 10 business days for international priority shipments. Please note the shipping charges that you pay for priority shipments already include a handling fee.
- About Us
- Spanish/Espanol
- Shipping
- Feedback Policy
- Returns & Refunds
We strive for your Positive Five Star Ratings. If you feel our services are below this rating, please message us before leaving feedback so we may have an opportunity to correct any issues.
We are here to help and your pleasant buying experience is our main goal.
- About Us
- Spanish/Espanol
- Shipping
- Feedback Policy
- Returns & Refunds
Standard Return Policy:
In the case of an item arriving defective we will promptly replace the item at no additional cost. We offer a 30 day warranty on all items purchased, an exchange or refund will be given for of any defective items
Please provide us with an adequate description of why you are requesting a return. If the product is defective, briefly recount the problem(s) you experienced. If you are returning an item for any other reason, please supply whatever information you feel may be pertinent. Simple notes help us process your RMA quicker
Standard Refund Policy:
All returns for refund are subject to a 15% restocking fee unless found defective by seller.
Within 30 days of receipt
Shipping & return shipping costs will not be refundable
Physical damages and missing items/accessories in the return package will void the product warranty and eligibility for return