Feedback
We strive for positive feedback & harmonious relations.
If there is a problem, we can work together to resolve the problem. We have always been extremely fair and always try to work with our reasonable customers. Negative feedback doesn't go away and should only be left as a last resort! We will make every attempt possible to resolve the issue if we made a mistake.(It happens). Please do not assume a mistake is intentional. Let us know if our service could be better!!
Thank you for visiting our store and I hope to see you again soon,
Kindly,
Aline K - Copyright © 2011 My Tiny Shoes
Size Chart
Thank you for visiting our store and I hope to see you again soon,
Kindly,
Aline K - Copyright © 2011 My Tiny Shoes
Payment
We will appreciate if we receive payments within 48 hours of purchase. If by any chance you require more time please notify us.
Thank you for visiting our store and I hope to see you again soon,
Kindly,
Aline K - Copyright © 2011 My Tiny Shoes
Delivery
Free Shipping
We offer free Ground shipping on all orders within the UK. Usually this will be sent via Royal Mail Signed for and we will both be able to have a parcel record and tracking number.
Shipping Options
We offer Free Ground shipping within the UK. Orders shipped via Ground shipping generally take 3 to 10 days to reach you. If you need your order faster, we offer Express Delivery for £4.99 within the UK, this will be send via UPS, Parcel Force, DHL FEDEX, etc. Please select the option which works best for you during checkout.
Express Shipping
If you select Express Delivery for £4.99 and order before 12 P.M. PST, your order will ship the same day. If you order after 12 P.M. your order will ship the next business day.
Shipping Policies
We ship Monday through Friday. We do not ship on weekends or Holidays.
International
We do ship to many international locations. You will be able to select your country from the dropdown menu during checkout.. Please allow up to three weeks for your order to arrive.
Return
I am sorry if you are having some trouble with your parcel, therefore I am here to help you.
We have a Hassle-Free Return & Exchange Policy means a convenient way to return or exchange any purchase. Just send the item you'd like to return or exchange to me and I will take care of the rest.
You have 30 days to return the item to me and your refund will be sent back as soon as I receive your Undamaged, Unworn Item.
Please send the item via Second Class Signed for Mail, so we both can have a peace of mind of your item whereabouts.
Please contact before sending and I will provide you with instructions to return your item.
I hope we can solve the issue in a fast and easy manner and would appreciate if you do not leave negative feedback unless you really so no way out of it.
Remember that I am here to help.
Thank you for visiting our store and I hope to see you again soon,
Kindly,
Aline K - Copyright © 2011 My Tiny Shoes
