Delivery details
Super fast delivery Service （Located in Germany）
Please advice shipping detail from ebay when you make payment(inclue telphone number,contact person,Input voltage,color etc..).
Shipping Method --Item will be shipped within1 Bz day after FULL payment is received. It is noted that Paypal pending payment (such as eCheck) may take up to 5 working days to clear.
No Combine Postage -- Combine postage is non available, even if you purchased several items per time, since AIRMAIL POST charges the postage based upon weight of the post, not quantity.
Payment
PAYPAL Only --Buyer must pay using PAYPAL ONLY within 7 days from the date of transaction made.
Full Payment --Transaction with insufficient payment will not be handled. So, please make you complete the full payment, including Final price + Postage.
No Discount --No discount is offered for all transactions.
Processing --We will arrange the dispatch within two working days after we receive the valid and completed payment.
Terms of sales
We supply 1-Years Manufacturer Warranty ( Excluding contrived damagement or misusage).
In case of DOA, Please notice us within 3 days and return the case within 7 days after receiving the items. (The date on Post Mark is for standard). After our receiving of the items in good appearance condition, you may have a replacement or refund as long as we cancel the order on ebay, and Shipping cost is non-refundable, as you know shipping & handling was paid to post office.
If the item was sent back for repair, buyer pays for the returning fee. We will be responsible for 2nd shipping cost & handling.
If you ask for replacement or repair after one month since you paid, you need to pay for the 2nd shipping cost & handling.
If you have to return the item for the refund, you will pay a 20 % restocking fee.
In order to provide you the best service
, please treat the transaction fairly.
Feedback is our life, before you leave a neutral 
or negative
feedback, please DO contact us to get a better solution, Because we don't want to get a NEUTRUAL feedback or NEGATIVE feedback.
The address on the parcel is not ours, it is the postman, please DON'T SHIP TO THERE. Please contact with us for the return address before you return it, otherwise we can’t get the parcel you returned. Please contact us for return address before you send.
About us
We
are dedicated to offer the best audio-visual products at the lowest price to
our customers.
Bringing great products and customer service, and thus help
enriching our customers’ lives is our ultimate goal.
Contact us
Please don't hesitate to contact us with any queries or comments about our items or your problem.Please note that we are open Monday to Friday between 9:00 Am to 18:00 PM Beijing Time ,which means we can keep on-line at :
| | Working time
|
|
| Beijing(CN) | MONDAY-Friday | 09:00 AM - 18:00 AM |
New York(US)
| Sunday to Thursday | 20:00 PM - 05:00 AM |
| London(UK) | MONDAY-Friday | 01:00 AM - 10:00 AM |
| Paris(FR) | MONDAY-Friday | 02:00 AM - 11:00 AM |
During holiday ,pls allow us to response you early next week ,kindly not leaving negtive/neutral feedback or make dispute/claim out of our working hours, thank you for your cooperation
Official mail: doukmall@yeah.net
