We are a well-established locksmiths and door hardware company that is 100% Australian owned and operated.
We have 1000's of happy customers.
We believe that customer satisfaction is the key to success.
Our staff have over 50 years industry experience.
We are qualified locksmiths, Master Licence No. 410310474.
Our preferred method is PayPal.
You will receive our bank account details at the checkout please use your eBay ID as a reference.
Credit Card payments can't be processed online.
We nearly always use Australia Post.
We will send to PO Boxes (less than 22kg) and don't require phone numbers.
Small and thin parcels are sent standard postage 1-6 Days in padded envelopes.
Thicker parcels over 500g up to 22kg we use Australia Post eParcel which has online tracking and delivery notifications for both sender and recipient 1-6 days.
We offer Express postage on most items 1-3 days for an additional fee please see listings for details.
Parcels over 22kg will need to be sent with couriers. We will need street address and contact phone number.
Delivery times to country areas of WA, NT and QLD may take longer.
Most of our products we offer 30 day returns policy with postage costs at your expense.
Delf items will incur a 25% handling charge with postage costs at your expense.
Gainsborough Sash balances are made to order and are not returnable.
If you have any questions, please contact us via eBay messages.