ALL PLANTS ARE NOW DROPPED SHIPPED  DIRECTLY FROM THE GROWER

THOUGH BY PRIOR ARRANGEMENT CAN BE COLLECTED FREE OF CHARGE :

FROM  WICKFORD ESSEX   ( SUPPILED ONCE COLLECTION CONFIRMED) TELEPHONE MOBILE 07773 797524    PLEASE DO NOT JUST TURN UP UNANOUNCED THOUGH !!!

Day of dispatch will be confirmed by ebay message...  please always reply  in this matter and not to aol  email address,  (We will not receive them)

 STANDARD CHARGE  (PLANTS WILL BE LEFT WITH OUT SIGNATURE, AND COURIERS DO NOT COVER PLANTS BY INSURANCE)  you will be informed of exact sending day , WE ARE NOT RESPONSIBLE FOR 3 PARTY DELAYS   BUT WILL ASSIST EVERYWAY WE CAN TO TRACE MISSING  ITEMS. PLEASE DO NOT TAKE A DAY OFF TO WAIT FOR YOUR DELIVERY,  AREAS SUCH AS LONDON, SCOTLAND, SOUTHAMPTON, DEVON, CORNWALL, WALES  WILL BE PASSED OVER TO A 3RD PARTY AGENT AND MAY ARRIVE A DAY LATER THAN STATED

Please inform us  within 24hrs if plants have not arrived   QUOTING  YOUR MAILING ADDRESS AND A CONTACT NUMBER

DISPATCH DAY USUALLY Wednesday though you will be informed

THOUGH SENT ON A NEXTDAY  SERVICE  DO NOT ASSUME  THAT THIS WILL BE 100% GUARANTEE OF THEM ARRIVING ON TIME

NEXT DAY IS,:::::: DAY SENT AFTER OUR CONFIRMATION STATES  WILL BE SENT   NOT INCLUDING WEEKENDS OR LATE NIGHT PURCHASES., NOR HOLIDAYS AND COMPUTER FAILURES. ALTHOUGH MOST ITEMS ARRIVE ON TIME , WE CAN NOT BE HELD RESPONSIBLE FOR COURIER DELAYS.  A CONTACT NUMBER IS ESSENTIAL TO SORT OUT PROBLEMS IMMEDIATELY... OCCASSIONALLY PLANTS NEED TO BE COLLECTED FROM GROWING NURSERY  AND CAN TAKE UPTO 10DAYS FOR DELIVERY, YOU WILL BE INFORMED OF THIS IN THE TOP OF YOUR LISTING

 DELIVERY DAY WILL ALWAYS BE CONFIRMED BY EBAY DISPATCH MESSAGE.  ,.  DELIVERY TIMES 9am to 5.30pm.    Please inform between 4.30 and 5pm on day of delivery if not arrived by phone to 07773797524  BUYERS IN REMOTE AREA S  OFTEN HAVE A 2-3DAY SERVICE

 RETURNS REPORTED WITHIN 24HRS OF RECEIPT AND RETURNED WITHIN 7DAYS .  PLANTS ARE NOT COVERED BY INSURANCE WHILST IN TRANSIT, BUT AS DISTANCE SELLING REGULATION STIMPULATE THE PURCHASE REMAINS RESPONSIBILITY OF SELLER UNTIL DELIVERED AND HENCE  WE WILL  DEAL WITH AS BELOW ::

1....  COURIER IDENTIFIED LOST IN TRANSIT ( AS CONFIRMED BY COURIER)  ITEMS WILL RECEIVE A FULL REFUND OR REPLACEMENT .  

2.....DAMAGES ARE REFUNDED ACCORDINGLY AND ON PRODUCTION OF PHOTO EVIDENCE , IF YOUR PLANT IS DAMAGED PLEASE SEND US A POLITE MESSAGE THROUGH EMAIL MESSAGES,,,  WE DO NOT PURPUROSLY SEND OUT PLANTS TO BE TRASHED BY OUR DELIVERY AGENTS AND APPRECIATE  POLITE CORRESPONDANCE !!!!!!!!!!

 PLEASE DONOT LEAVE POOR FEEDBACK IF YOU HAVE NOT CONTACTED US FIRST AS  PROBLEMS ARE USUALLY RESOLVED QUITE EASILY,,,,  IF YOUR PLANT  DIES AFTER A 2 WEEK PERIOD AND YOU HAVE NEVER CONTACT US BEFORE YOU WILL NOT RECEIVE A REFUND AND  THREATS OF NEGATIVE FEEDBACK WILL NOT CHANGE THIS MATTER!!!

 AS WE DO NOT SEND OUT PLANTS OTHER THAN THOSE LISTED IF YOU WISH TO RETURN, FOR WHATEVER REASONS WITH 7DAYS  THE RETURN POSTAGE IS NON REFUNDABLE  UNLESS ERROR OUR END ( IE WRONG PLANT SENT)

WE ALWAYS CONFIRM ALL PURCAHSES WITH  24HRS OF PAYMENT   AND  THIS WILL BE WITH A EBAY MESSAGE DISPATCH NOTICE  STATING SENDING DAY, IF YOU HAVENT HEARD FROM US  PLEASE LET US KNOW ASAP

SPECIAL RATES FOR LARGER ITEMS AND BULK DELIVERIES CAN ALSO BE ARRANGED.   WHERE EVER POSSIBLE AND FOR SAFE TRANSIT  PLANTS WILL BE BATCHED TOGETHER TO SAVE ON POSTAGE,,, PLEASE NOTE THAT THIS IS NOT ALWAYS POSSIBLE ,

 DELIVERIES TO IRELAND/ NRTH IRELAND, SCOTLAND, CORNWALL, DEVON , DORSET , AREAS OF WALES, LONDON POSTCODES  AND ANY CHANNEL ISLE OR ISLE OF WIGHT  INCURR AN ADDiTIONAL CHARGE  IF NOT POST OFFICE SENDABLE  AND   YOU WILL BE INVOICED ACCORDINGLY