1. GENERAL 1. All items are previously owned unless otherwise stated in the auction. 2. Rechargeable batteries -- No warranty or guarantee of any type is offered/included. 2. CUSTOMER SERVICE 1. If you need assistance please contact us using the ebay "Ask Seller a Question" link. We respond to all questions within 24 hours. 3. PAYMENT 1. Our preferred method of payment is PayPal. 2. Payment is expected within 7 days from the end of the auction. 4. SHIPPING 1. Please see the " Shipping and payments" tab that is in ever listing for the shipping services available and cost. 2. If a shipping service is not shown to your location please contact us for an estimate. 3. When payment is made with PayPal, we will only ship to the PayPal address. This is due to the ebay buyer protection and PayPal seller protection policies. 4.1 International 1. Duty, customs fees, tariffs, taxes, etc. - The item value used on the customs declaration form will be the amount you paid not including shipping cost. We will not use a false or devalued amount on customs declaration forms. Duty, customs fees, tariffs, taxes, etc. are not included in the payment made to us; these are all the responsibility of the buyer to pay. A 20% fee and any associated return shipping expenses will be charged the buyer for an item that is returned/refused due to non-payment of duty, customs fees, tariffs, taxes, etc. These will be deducted from any refund due. 2. International shipments can take up to 25 business days to arrive at a destination mainly due to delays in customs. Please allow adequate time for your item to arrive before contacting us. 4.2 Domestic 1. When UPS ground service has been selected at ebay checkout we reserve the right to substitute FedEx as the carrier for your package. 2. Some of the small and light weight items will be shipped by USPS only (See listing). 5. RETURNS 1. Defective items only. 2. Any item listed as parts or repair may not be returned, 3. Please contact us for an RMA (returned merchandise authorization) number before returning an item. |