Shipping Policy for USA Customers:
Most Orders Over $99 To The Lower 48 Intercontinental United States SHIP FREE
Free Shipping: If you are located within the lower 48 intercontinental United
States, most orders over $99.00 will ship for FREE with the following exceptions.
Items marked as "Oversized" or "Dropship"
WILL NOT ship for free. Items shipping to locations outside
the USA lower 48 states such as Alaska, Hawaii, Perto Rico,
or any international location WILL NOT ship for free.
Oversized or Dropship Items: Items marked as "Oversized"
or "Dropship" are not eligible for free shipping. Please check
the eBay shipping calculator for shipping costs on these items.
Handling Time: Please be aware that it may take 1-2 business days to prepare
an item for shipping. You will receive any shipping information
via email when the item ships.
Shipping Methods: The shipping method shall be determined at the discretion of The Music Den. Shipping will be by UPS Ground, USPS First Class, or USPS Priority Mail depending on the package weight and dimensions.
USA Shipping Addresses: The Music Den will only ship to the address shown on the Paypal payment.
Taxes: 7% sales tax will be applied for New Jersey customers.
Hawaii, Alaska, and Puerto Rico: Orders to Hawaii, Alaska, and Puerto Rico and other USA locations outside the lower 48 states are not eligible for free shipping and the shipping rates shown in the eBay shipping calculator do not apply. To find out what the shipping costs would be to these locations please email us before purchasing.
Shipping Policy for International Customers:
Not all items for sale by The Music Den are eligible for international sale. Only items marked as "Worldwide" will be sold internationally.
Shipping Costs: The shipping costs for International Orders are determined by the weight and dimensions of the item, the shipping method, and the destination. Please check the eBay shipping calculator for this listing for information on shipping costs to your country.
Shipping Methods:There are three options for shipping methods for International
Orders: USPS First Class International, USPS Priority International,
and USPS Express International. These different methods are
explained in the table below.
Handling Time: Please be aware that it may take 1-2 business days to prepare an item for shipping. You will receive any shipping information via email when the item ships.
International Shipping Addresses: We only accept Paypal for all international sales and we will only ship to the address used for the Paypal payment.
Countries That Prohibit or Restrict the Mailing of Musical Instruments or Accessories: Italy, Iran, Turkmenistan, and San Marino. We apologize to customers from these countries, but the United States Postal Service has informed us that these countries restrict the mailing of musical instruments and accessories. Orders from these countries will be canceled and refunded.
Countries That Prohibit or Restrict the Mailing of Sheet Music: Vietnam, Slovak Republic (Slovakia), Czech Republic, and Bulgaria. We apologize to customers from these countries, but the United States Postal Service has informed us that these countries restrict the mailing of sheet music. Orders for sheet music from these countries will be canceled and refunded.
Customs: The customer is responsible for all customs and shipping costs. Under no circumstances will we mark packages as "gift" or in any misleading way to avoid customs costs.
Explanation Of The Different Shipping Methods For International Customers:
USPS First Class Mail International
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First Class is the most popular and least expensive way to ship small items internationally. Items usually ship in an envelope or small box. There is no tracking available for First Class. Items may take two weeks or more to arrive. We only offer First Class for items under $25.00 USD.
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USPS Priority Mail International
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Priority is less expensive than Express, but it takes longer to arrive. Once they are shipped, most items arrive in 6-10 days. Delivery confirmation is available.
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USPS Express Mail International
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Express is the fastest way to send something internationally. Once they are shipped, most items arrive in 3-5 days. Delivery confirmation is available.
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