ABOUT US
Lotex24 group is one of the most venturesome merchandiser in Europe. Purchasing our goods from the best european manufacturers you are guaranteed excellent quality and reliable service. Our customers include individuals, retailers and wholesalers. We would be happy if you got familiar with our offer.
CONTACT
•If you have any question please contact us using option CONTACT MEMBER or send them directly to
info-uk (at) lotex24.co.uk
PAYMENTS
•We ONLY accept Paypal.
•eCheque will be held until cleared. We appreciate prompt payment and look forward to your business in the future.
•Unpaid item will be filed without receiving payment in 14 days from listing ended.
SHIPPING
•Note that delivery times may vary, particularly during peak periods or inclimate weather conditions.
•We can not ship on weekends and we do not offer Saturday, Sunday or holiday delivery.
•All our items will be shipped to buyer's PayPal address, please confirm your address on PayPal before you bid.
•shipping costs to fallowing zip codes AB, GY, HS, IM, IV, JE, KA, KW, PA, PH, TR and ZE might differ from regular UK shipping cost, please cotact us to confim postage charge to mentioned destinations.
International Buyers - Please Note:
•All deliverys within EU are exempt from any duty fees and charges.
•Import duties, taxes and charges are not included in the item price or shipping charges for orders form out of EU. Buyers are responsible for these charges.
•Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
•We will ship worldwide - please contact us if your county is not mentioned in specified shipping costs.
TERMS OF SALE
•Please take in consideration colours of presented product may vary due to different screen or computer settings.
•If, for any reason you are not satisfied with your purchase, please contact us to resolve any issues there before leaving feedback. We will reply you ASAP, if no response for you within 48 hours, please check the spam in your mail box.
•We accept returns for refund replacement or exchange to different item.
•Costumer is obligated to contact us in any case before returning any item. You will be instructed how and where to return purchased products. Otherwise return process might be delayed or not accept at all.
•We don't provide pre-paid postage labels, costumer needs to arrange return on their own. All costs connected with return shipping are covered by costumer.
•We refund initial shipping charge only for orders when item cost exceed £30.00 . In other cases we refund only item price.