Questions
If you have
any questions,
please feel
free to ask, but please check the FAQ (frequently asked questions) section below beforehand
FAQ. (Frequently
asked questions)
Get an instant answer to your question here.
How long for delivery?
We usually post items within 24 hours by first class post Most items arrive with 1 - 2 working days
Has my item been posted?
Your eBay purchase history page will tell you if your item has been
posted.
Typically, items are posted within 24 hours.
I need something
really fast!
Our delivery speed is the same for everyone, we treat all
customers equally & therefore we can not give anyone
preferential treatment.
Almost all orders are dispatched within 24 hours, but we can not
guarantee you an exact delivery date.
How do I tell you what I want
engraved?
Please send us a message through the eBay system.
Have you received my engraving
request?
If you have sent it through the eBay system, then yes. If for some
reason we haven't received it, we will contact you.
What is your
VAT number
GB161259320
Characters and lines?
We can, in theory engrave any amount of letters on to any item,
however the more letters you have, the smaller the writing will
be. For this reason we recommend around 60 characters for most
items.
We can do more but please be aware that the text size will get
progressively smaller as more letters are added.
Can I see a proof
before you post?
Please be assured that we provide a quality finish, evident by our
extremely high eBay feedback. Creating & emailing a proof is
quite time consuming, especially if we did it for everyone, so
unfortunately we can not provide a proof.
Can you engrave both sides?
On the back of the watch is an engraving tag, you can fit 30 characters on each side of the tag.
Why haven't you replied to my email
or message?
We aim to reply within 24 hours or less (usually less). If it has
been over 24 hours, please send your message again as we may have missed it.
My
order hasn't arrived?
Most items arrive within a couple of days, but please allow 7
working days from payment before asking us where your item is.
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