Postage & Packaging Cost

• P&P cost includes stamps,  envelope, other packaging materials, packaging work, handling fees, and other  associated costs relating to the sending out of the item to you.
• To avoid disappointment or  after-sale complaint, please make sure you agree on our P&P pricing before  bidding.

Combining P&P for  multiple items:

• Discount is available for  purchasing multiple items.
• Discount rate: please look at the P&P of each  auction.
• We reserve the right to give  more discount.

Insurance and Trust

• By buying our item, it means  you trust us. We will 100% send out the item. Please do not question whether we  have sent out the item.
• For buyer who has a mindset of 'hey seller, I don't  believe that you have sent out my item', we STRONGLY RECOMMEND that you choose either Recorded delivery (UK buyer) or  International Signed-For (International Buyer).
• For peace of mind, we also  recommend all buyers to choose Recorded delivery or International Signed-For.

Refund / Return Policy

• Refund is allowed as long as  you inform us your intention within 7 days of item arrival.
• You have to send the item back  to us in its actual new condition and in resalable condition.
• On the return of the item,  refund will be issued subject to the deduction of costs that we have incurred  such as ebay fees, paypal fees, P&P.
• Please do not use or remove  the packaging of the item. This will affect your right of refund.

Product Warranty / Guarantee

• Original / Genuine product  will carry a 30-days warranty. Item that has become faulty during this period  can be exchanged / replaced. After the 30 days period, any exchange is subject  to our discretion.
• Generic / Non-Original product  will carry no warranty. Any manufacturing fault has to be reported within 7 days  of item arrival and it can be exchanged / replaced. After the 7 days period, any  exchange is subject to our discretion.
• If the item is physically  broken on arrival, please report it to us immediately. If you take longer time  to report the physically broken item, we may draw a conclusion that the item is  broken during usage.

Exchange Procedure:

• When you seek replacement or  exchange, please return the item back to us first. We will then send you a new  item.

Delivery Address

• Please make sure you have  provided us with the correct and full address.
• Please do not send separate  email asking us to send the item to a different address than that shown at eBay/Paypal  system. We will not entertain it.
• If you want us to send the  item to a different address, please change the address at eBay and Paypal  manually yourself.
• RECOMMENDATION: We recommend that you double check your delivery address before and after payment and make sure it's full and correct. This is  because we occasionally receive complaint from buyer about missing postcode  number or missing house number or missing street name.