WHAT DO I GET?

• NEW Hiker model H-901B Grommet Machine
• NEW Hiker 3/8" Die Set
• NEW bag Hiker #2 (3/8") Brass Self-Piercing Grommets

• No, all items in all color/size combinations are not always in stock at all times.

• Buyer will be notified within one business day if merchandise ordered is not in stock. An option will be given to wait on the item from the manufacturer (we will provide an estimated lead-time) or we are happy to cancel the transaction with a full refund.

• If items are not in stock, when available, we will drop-ship from the manufacturer to decrease lead times. However, many manufacturers do not allow drop shipping.

This item ships worldwide.

FedEx Ground to 48 contiguous states is free!

Contact us for a shipping quote to ship outside the 48 US contiguous states.
(Alaska, Hawaii, Worldwide)

HOW DOES THIS ITEM SHIP?

·         Domestic: This item ships by FedEx Ground.

·         International: This item ships by FedEx International Economy. (Contact us for a quote.)

·         Items are shipped only to verified addresses (the address associated with your PayPal account.) NO EXCEPTIONS!

·         Rush shipments of eBay orders are available. Please contact us through a listing to get the rush shipping cost before making your payment through PayPal.

o         Domestic: Rush shipments will ship by FedEx Priority.

o         International: Rush shipments will ship by FedEx International Priority.

o         Buyer responsible for all shipping/handling charges.

o         No refunds for carrier late deliveries.

WHEN DOES THIS ITEM SHIP?

• This item ships Monday - Friday, excluding major US holidays.
• Packages generally ship within 1 business day of payment receipt.
• Exceptions:
• Backordered items ship immediately upon availability. You will be notified if your item is unavailable. At that time, you will be given an estimated ship date and the option to receive a refund.
• Large equipment items (such as printers and plotters) can take up to 7 days to ship. We will contact you in the event your shipment is delayed by more than 7 business days.

International buyers responsible for all duties and taxes incurred by customs.

In some countries items must be picked up from customs office.
Seller not responsible for shipping or customs delays.

Sign Supply Depot proudly accepts PayPal.

• Defective merchandise will be exchanged/replaced immediately.
  
• Merchandise that arrives defective must be reported to Sign Supply Depot by e-mail or telephone call within 5 business days of receipt.
  After 14 business days of receipt, all sales are final.
• Returns of defective merchandise must be pre-authorized. RMA numbers will be issued for the package(s).
  • Authorized returns must include all original packaging and accessories.
  • Items returned without RMA number will be refused.
• Items returned and found not to be defective will be returned at buyers expense.
• Warranted equipment will be serviced through the manufactures warranty, only through the warranty period specified.
  • Out of warranty service or repair costs are the responsibility of the buyer.
  • Used equipment comes with no warranty, express or implied.

Sign Supply Depot will allow returns up to 14 days after ship-date. After 14 days, all sales are final. Any other Sign Supply Depot (or affiliate) promotions, special offers and/or rebates do not apply to eBay listings. Your bid is a contract purchase. If you are the winning bidder or proceed through Buy-It-Now and fail to complete payment, you will be reported to eBay as a non-paying bidder.

WHAT IF I HAVE A PROBLEM?

If you experience any problems, please contact us immediately.

Send us a message through eBay.

Hours: Monday - Friday 8:00am - 5:00pm, Excluding major US holidays.

Sign Supply Depot is an international distribution & graphics company that has been in business since 1954. We pride ourselves on providing the best customer service.

WHY BUY FROM SIGN SUPPLY DEPOT?

• Over 50 years in business with thousands of satisfied customers.
• Dedicated, friendly, professional staff with over 100 years combined experience.
• Worldwide shipping facility ships over 300 packages daily.
• Location serves US within 4-5 business days.
• State-of-the-art production and fulfillment facility.
• Quick shipping times: In-Stock orders ship same day if order received by 2:00pm CST

Work with the best! 100% Customer Satisfaction Guaranteed!

For general questions or comments, please send us a message through eBay.

Hours: Monday - Friday 8:00am - 5:00pm, excluding major US holidays

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