Womens Kipling Syro Bag - Deep Sky

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About Us

Welcome to Surfdome eBay Store where you'll find a huge selection of the world's most popular lifestyle brands. Covering surf clothing, outerwear, holiday gear, accessories and equipment for all ages and from all your favourites such as Animal Clothing, Roxy, Quiksilver, Oakley, Fat Face, Billabong, Carhartt, DC, O'Neill and The North Face. With over 690 brands and one of the largest selections of summer and winter ranges online we've got you covered year round whether you're travelling to work, the beach or the mountains! 
Surfdome has sold on eBay since April 2010 , providing fast delivery and great customer service to thousands of very happy eBay customers. 

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Payment

We accept payment through PayPal only, the quickest and safest payment method. 
We do not accept any other payment methods. All items are fixed price. 

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Shipping

We aim to dispatch your order within 1-2 working days, The carriers we use for dispatch are Royal Mail for 1st and 2nd Class deliveries, and DPD for Express Delivery/Next Day-24hr (Within 2 working days) .These are exclusively for UK orders. 
For international orders, the couriers we use are Royal Mail International, DPD and FedEx. 
In the unlikely event of a delay, we will endeavour to contact you by email or phone to let you know. 
All delivery days are based on standard working days from Monday - Friday. 
Once your order has been dispatched you will receive a confirmation email to let you know it is on the way. 
Listed below are the delivery charges: 

  

    
Where 
    
Number Of Days 
    
Cost 
  
  

    
UK Mainland 2nd Class Post 
    
3-5 working days 
    
FREE 
  
  

    
UK Mainland 1st Class Post 
    
2-3 working days 
    
£1.95 
  
  

    
UK Mainland Express Delivery/Next Day-24hr 
    
Within 2 working days 
    
£4.95 
  
  

    
Europe 
    
5-7 working days 
    
£4.95 
  
  

    
Rest of the world 
    
7-10 working days 
    
£9.95 
  

PLEASE NOTE: Royal Mail 1st and 2nd Class are not track able options 
There are some postcodes that we are unable to offer 48hr Express delivery/Next Day-24hr these include: 

  AB - Aberdeen, BT - Belfast, GY - Guernsey, FK - Falkirk, HS - Isle Of Lewis, IM - Isle Of Man, IV - Inverness, JE - Jersey, KY - Kirkcaldy, KW - Orkney Isles, PH - Inverness, PA - Renfrewshire, TR21-25 - Isles of Scilly, ZE - Shetland. 
Courier services to these areas will generally take an additional 1-2 working day(s). 
Please note that we do not  ship to BFPO. 
 For full shipping information, please Click here  

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Returns

 FREE UK RETURNS VIA COLLECT+ 
Surfdome is committed to you being fully satisfied with your purchases. If, for any reason, you would like to return any unworn/unused products, please follow the guidelines on the reverse of your invoice or on the Collect+ enclosure in your package. Items must be returned within 28  days from date of purchase. Items must be returned with all their tags and in the same packaging they arrived in. We will need your name, order number and details of the item you wish to return, plus the particulars of any exchange required. If you are a UK customer, you can return your clothing or footwear order via our free Collect+ service or for both UK and International customers you make your own arrangements through any postal carrier. 
Upon inspection of returned product, Surfdome will issue a full refund to the payment method used for the purchase less the original delivery charge. Any used items will be denied a refund and returned to the customer at his/her expense. Warranty items are subject to inspection and only eligible for repair, replacement or disposal. 
OTHER UK AND INTERNATIONAL RETURNS 

  If you are making your return via another postal carrier, clearly mark the returned item(s) with the returns address and ensure that the 6 digit reference number is in view. Please send the item to: 
SURFDOME 

  RETURNS 

  Unit 5 Palace of Industry 

  Fulton Road 

  Wembley 

  HA9 0TF 
Within the package include any exchange information that you require. If you chose not to return an item via Collect+, you are responsible for all return delivery costs unless an item has been delivered to you either faulty or incorrectly. If you have received an item that is faulty or sent incorrectly, please contact our customer service team directly by phone or email, and we will refund the cost of any postage due if you unable to return the item via collect+. 

    

  Items should be returned via a tracked delivery service (such as Royal Mail recorded) to enable your item arrives safely at Surfdome. All exchanges will be shipped out via Royal Mail 2nd class subject to stock availability . Surfdome cannot accept responsibility for items that are not returned by recorded delivery. 
For full Returns information, please Click here 

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Contact us

You can contact us by any of the following methods:- 
Phone
Surfdome eBay Enquiries: 0844 357 1022   
From outside the UK : + 44 208 795 1218 
Customer Service opening Times: 

  Monday-Thursday: 8am - 8pm 

  Friday: 8am - 6pm 

  Saturday-Sunday: 9am - 5pm
Also contact us via eBay messages.