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We are dedicated to our customers and feel you should receive the personal attention you deserve.
If you feel uncomfortable with our service, not deserving to receive below 5-Star rating in any of four criteria,
we would appreciate if you contact us immediately and We will FIX it.
Have questions or comments? Do not hesitate to contact us. Your questions will be
typically replied through e-mail within 24 hours during normal business hours. |
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Items must be returned within 30 days of purchase in original, unused condition (including all packaging and tags).
You will receive a refund for the cost of the merchandise less all shipping costs after 2~3mm processing days after returned items arrived.
We do accept returns on items purchased at Fixed Price and Auctions that are purchased for $10 or more |
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Paypal is the best and only acceptable payment option for buying our products.
Simple click the "Buy it now" button for the fixed price product for purchasing.
Simply click the "Pay Now" button at the top of your ended auction to submit a secure
payment through the eBay Checkout System. We require payment within 14 days of auction end. |
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All purchased items from our listings will be shipped from South Korea through Korea Post or Federal Express (Fedex).
General shipping methods and terms are shown as follow. |
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SHIPPING SERVICE |
TRACKING NUMBER |
INSURANCE |
SHIPPING TIME |
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Korea Post Standard |
O |
X |
10~20 Days |
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Korea Post Expedited(EMS) |
O |
O |
3~6 Days |
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Federal Express(FedEX) |
O |
O |
3~6 Days |
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We provide FREE Standard shipping method with tracking number for all products you purchased unless notified otherwise.
For some rare occasions, mail will be shipped without tracking number depending upon the products and regions.
Customer can choose shipping methods for items if shipping options are available.
We recommend you to choose either EMS (Expedited mail) or Fedex for quick delivery with safety.
Please check the price and availability to our customer service for EMS and Fedex service.
We also provide Combined Shipping method if you would like to purchase more than one
items at the same time. Please contact our customer service for combined shipping.
Shipments are processed once payment clears and shipped within five business days depending upon the product. |
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Import duties & taxes are not included in item price or shipping costs and are the buyer's responsibility.
Check with your country's customs office to determine import costs prior to bidding / buying.
Government regulations may prohibit marking merchandise below value or marking items as "gifts". |
