eBay

ACADEMY ROBOCA POLI SERIES [POLI/POLY] TRANSFORMING ROBOT 83171

PRODUCT INFORMATION =============================================

■ Academy Robocar series : Poly / Poli
■ Manual Transforming Toy
■ Height(Robot mode) : 11cm (4.33inch)
■ Material : ABS, POM, PP

CHOKING HAZARD
■ Toy contains small parts.
■ Not for children under 3 years

SHIPPING & HANDLING
■ Standard Int`l Shipping : No tracking number
    It takes about 5 to 10 business days to arrive.

■ Expedited Int`l Shipping (EMS) : $ 24.00 to pay extra (with tracking number)
    It takes about 3 to 5 working days to arrive.

■ However, depending on your local postal circumstance, arrival may be delayed
    slightly.

■ Product purchase total more than $ 20 USD, includes the tracking number.
■ Please understand that occasional delays due to customs & mails are beyond
    our control

=========================================== ELECTRONIC COMMERCE KOREA

FREQUENTLY ASKED QUESTIONS ========================================

Q: Are the products you are selling a new ?
A: In ELECTRONIC COMMERCE KOREA ebay store, our products are only new products.

Q: How do I pay the order?
A: The ELECTRONIC COMMERCE KOREA ebay store accepts only PayPal for payment.

Q: Do I have to pay extra shipping costs?
A: No, the product price includes standard international flat rate shipping cost.
However,Express mail service rate(EMS) will apply to express shipped items.

Q: What is the difference between Express mail service (EMS) and Standard Int'l
Flat Rate Shipping ?
A: Standard Int'l Flat Rate Shipping :
Product purchase total more than $ 20 USD, includes the registration(tracking)
number.
Less than $ 20 USD, purchase products, are shipped without registration(tracking)
number.

Average Delivery Time takes 7-15 business days.
However, if the customs agency or postal system not efficient in your country
the item(s) may be delayed.

EMS Shipping :
Safe and fast. You must pay for the additional shipping cost.

Average Shipping time takes 3-5 business days.

Q: Do you ship anywhere in the world?
A: Yes, ships worldwide except the following areas are available.
Country / Region :

#1. Some Locations in Eastern Europe
(Italy, Ukraine, Estonia, Lithuania, Croatia, Servia, Slovakia, Macenodia)
#2. South America (Except Brazil)
#3. Africa

The above regions delivery time can take 30-50 days or items may even be lost
(This depends on the efficiency of the Local Customs and Post office)

The customers from these regions should contact us first before you purchase any item.
Customers from these regions should make use of EMS due to the efficiency of their service.

Q: Once an order has been completed, how long does it take to ship?
A: Most orders ship within 1 to 2 business days from the time they are placed.
We will send you an email confirmation the day after your order ships.

Q: How do I check the status of the delivery?
A: If the items purchased total more than $20 USD, it will include a Registration
(tracking) Number.
Shipping Information-mail will notify you of your registration number.

Q: What is the Registration Number?
A: The registration number is used to track the location of parcels.

Q: What is your return policy?
A: If you`re not satisfied with your purchase, you can return it and get a refund
(minus your shipping) or an exchange.
For all returns or exchanges, the items must be undamaged.
If you believe your item to be damaged before purchase,please contact the
manufacturer. Most manufacturer information is located on the box.

===========================================ELECTRONIC COMMERCE KOREA

eckorea store