Payment Information
We accept PayPal Only. We can only send to the address shown on your PayPal account. So please ensure that the ship-to address is identical to the one shown on your PayPal account.
Please note your shipping address must match your PAYPAL address, once you complete the checkout process we will not be able to amend or cancel the order. If you want to change the shipping address please change it before making the payment as we cannot change the shipping address later, we will not be able to check your messages on order notes regarding address change or other information.
Please note if you are paying by e-cheque using PayPal, your order cannot be process until the payment gets cleared through PayPal.
Please not any payment that has not been made within 7 days of the sale date will result in a non-paid item case being opened with eBay.
Delivery Information
All UK orders are sent via Royal Mail 1ST Class Standard Delivery. Orders placed before 3pm Monday to Friday are dispatched on the same day. Orders placed after 3pm or during weekends and Bank/Public Holidays are dispatched the following working day.
Once your product is shipped, you will receive a confirmation email. Please note UK delivery timescale is normally Next Working Day however Royal Mail can sometimes take up to 7 working days to deliver parcels sent via First Class Mail so please wait 7 working days from the date of purchase before contacting us.
Please Note Mainland Europe Delivery timescale is normally 5-10 working days however sometimes it could take longer than usual. So we request you to please wait at least 15 working days from the date of purchase before contacting us.
Worldwide delivery timescale is normally 10-15 working days however sometimes it could take up to 30 days for delivery. If you are not happy to wait 30 days from the time of purchase please do not purchase.
We do NOT ship to PO Box address.
Returns Information
If you no longer want the product you purchased, kindly send us a message from the eBay messaging system. We are willing to refund or exchange the product for any reason, please bring into our attention within 7 days upon receipt.
If you missed the parcel, we only refund value of the item (Not Postage) when we receive the return item from Delivery Company. For re-post the item you need to pay for the postage.
All returns must accompany the original packaging and include all original accessories which accompanied the original shipment.
Warranty Information
Postage and insurance charge is non-refundable for exchange/return items. Returned units found to be in working order will be returned at buyer expense.
Please note that the buyer is responsible for the cost of return postage in any instance if purchased in error.
We will only refund or replace item that is returned back to us
If the item is faulty on arrival we can send you Replacement item with free of charge