Staverton electrical supplies are committed to supplying high quality products and intend to satisfy every customer.
We are aware that for one reason or another you may need to return an item.
Staverton electrical supplies are committed to supplying high quality products
and intend to satisfy every customer.
We are aware that for one reason or another you may need to return an item.
Staverton electrical supplies are committed to supplying high quality products and intend to satisfy every customer.
We are aware that for one reason or another you may need to return an item.
Unwanted Items/Cooling off period
If you require a refund we must be notified within 7 days of you receiving the item.
To request a refund please use the
Returns option in the Resolution Centre on eBay.
Returned items must be in there original un-used condition complete with all parts, instructions, original packaging and original invoice.
A full refund of the item price will be given. Under no circumstances will postage be refunded.
The buyer is responsible for sending the item back to us and for the cost of doing so.
Faulty Products
In the unlikely event your item develops a fault within 30 days, please contact us immediately.
Upon inspection and testing a full refund for the item price including postage will be given.
In the unlikely event your item develops a fault after 30 days but within 6 months, please contact us immediately.
Upon inspection and testing a repair or partial refund for the item price including postage will be given.
Incorrect Item
In the unlikely event you receive the wrong item, please contact us immediately and accept our apologies.
To request a refund please use the
Returns option in the Resolution Centre on ebay.
Please return the incorrect item in its original condition, upon receiving the item a full refund including postage will be given.
We advise you to re-place your order from our shop for the correct item as a separate transaction.