Our company name is Expertbenefits LLC registered in California. We have been selling authentic designer, couture as well as value priced artisan sterling jewelry on EBay since 1998 under seller id history Expertbenefits. Our main line of business is signed and authentic designer merchandise from a variety of internationally renown designers along with value priced non-designer merchandise and artisan hand crafted sterling silver substantially below retail. Although we specialize in jewelry with genuine gemstones, in gold and sterling silver, at times we may carry watches, other accessories or fashion jewelry.
IMPORTANT DISCLOSURE! Please note that we are neither employed by nor do we represent nor are we affiliated/authorized retailers for any designer that we sell. We purchase items through jewelers, dealers, store closings, vendors, reputable sellers in addition to our own personal selection of items through world wide travel - particularly for artisan sterling jewelry from Bali/Thailand and European designer jewelry in Europe.
All designer items are registered trademarks and/or copyrighted/patented by those designers. All Items are guaranteed authentic or your money back. We have never sold an item that is not authentic since we verify all our items prior to listing them. If the item is not new or is in not new condition, we will disclose this on the listing as well. We do not use a designer name in vain! If we mention a designer in our listing description it means that it is authentic and by that designer not ?inspired? or ?faux? Any name mentioned in our listing regarding the designer guarantees it is authentic by that designer and never a copy. All rights reserved. Designated trademarks and brands are the property of their respective owners. We use the standard of reasonableness in all our transactions and conduct our business on a good faith basis. We trust that you will too! Buy WITH CONFIDENCE!
Our store name is MyJewelrySuite however we have kept our long standing EBay ID of Expertbenefits. If you have questions, please Contact us We carry Blackberries so we cannot always open the EBay link in the my messages so if you are in a hurry the best method to reach us is via Contac If we are not available we are notified via Contact. We ship quickly and will always do our best to accommodate your special requests if possible and will let you know if we cannot do so (we do not over-promise and do what we say we will do.)
We accept payment by: PayPal -all methods they accept including instant transfer, echecks (please note that unlike instant transfer, echecks take PayPal at least 5 business days to clear so do not use if in a hurry we will not ship prior to notification by PayPal of clearance) Credit or Debit Card. We also accept American Express, VISA, Discover, MasterCard through our Merchant Account. All online payments should be received within 3 days unless otherwise arranged. California residents pay 8.75 sales tax based on our state and local taxes for our county and city.
IMPORTANT: Please note that for any item that we shipped for free, we deduct the shipping charges we paid on customer's behalf if item is returned because free shipping is only offered to paying customers. We do not charge restocking fees EXCEPT under rare circumstances and do not cover fees for return shipping.
We take great care packaging every item to ensure safe shipment to you. Once your order has been processed and we have received cleared payment, your item will be shipped usually within 24 hours or sooner depending upon timing of the payment (excluding Sundays and holidays) Our standard shipping method is USPS priority mail in the USA and USPS Express Mail internationally. Other methods may incur additional charges. We selected these methods based upon efficiency, cost and experimentation with various modes of shipment. International USPS Express Mail is the least expensive method that requires a signature however we will use UPS or FED EX if a customer requests subject to additional costs (generally speaking and we will quote the price based on carrier cost) We provide free gift packaging upon request
Shipping charges for this item:
We take great care packaging every item to ensure safe shipment to you. Once your order has been processed and we have received cleared payment, your item will be shipped usually within 24 hours or sooner depending upon timing of the payment (excluding Sundays and holidays) Our standard shipping method is USPS priority mail in the USA and USPS Express Mail internationally. Other methods may incur additional charges. We selected these methods based upon efficiency, cost and experimentation with various modes of shipment. International USPS Express Mail is the least expensive method that requires a signature however we will use UPS or FED EX if a customer requests subject to additional costs (generally speaking and we will quote the price based on carrier cost) We provide free gift packaging upon request
We represent that the goods are as described in the above listing. Items guaranteed authentic & as described as close as possible based on limitation of mounting/setting. All measurements approx .No cash refunds unless it is not significantly as described in accordance with EBAY & PayPal policy due to low prices with low mark up. Refunds & exchanges exclude all shipping. Returns are always accepted for store. Auction credits-non-expiring and always available if you decide you don't like the item (for any reason) for any item in our store, WINNING auction or fixed price listings. Just return within 7 days or sooner and send us an Contact to communicate your issue, if any to us and let us know that you are returning. Otherwise, no refunds unless we make a significant error in the listing. However we do work with our buyers and will do our best to find an amicable and mutually agreeable solution since we want our reasonable buyers to be happy. All items are authentic and guaranteed to be authentic. We are not responsible for design changes made by designer. Since we do not make or design designer items. Many designers have changed designs slightly or modified weight due to increase in commodity prices.
International buyers: We do our best to work with you however we are not responsible for import fees or duties or custom delays out of our control. Please note that these charges are not included in the item price or in shipping charges. In the event that you are charged any fees or duties by customs please note that these charges are the buyers responsibility.
