About ASOODEHDELAN
We Began To Promote Persian Jewelry And Accessories In 2007
We Design And Manufacture Our Product's
Most Of Our Products Are Hand Made And I Make Them Personally
I Also Accept Your Personal Design To Make It For You
We Offer High Quality Handcrafted Item's Designed With Passion
We Stand Behind Our Product's With Great Price And Quality
Satisfaction Is Guaranteed
Feel Free To Contact Us For Any Question
Join Our Farvahar Page On Facebook To See All New Items
customer support (626)388-5666
To make your purchase as simple and easy as possible, please refer to the store policies listed below.
After winning an item in auction or completing a Buy It Now purchase, you have two check-out options:
Check-Out Later If you do not choose to Check-Out now, you will be notified by eBay via e-mail that you are the winning bidder then we will send you the invoice There is no need to contact us to arrange payment. We will automatically send you an e-mail within three hours of an auction closing. Our message will contain a link to our simple and secure checkout system, where you will be able to quickly and conveniently pay for your purchase.
You may also continue purchasing additional items from our auctions or eBay store. You have 1 day from the end of the first purchase to add additional items to your order if you would like to receive it in the same package. Make sure all of your auctions have ended prior to checking out. All of your purchases will be consolidated into one checkout!
We accept the following forms of payment.
Shipping
LOCATION | CARRIER | S/H |
US DOMESTIC (48 Contiguous) - Typical Delivery in 2 to 5 business days. | USPS (with tracking number) | $2 |
US (Non-48) - Includes AK, GU, HI, PR, APO/FPO or U.S. Territories, AND US DOMESTIC P.O. BOXES - Typical Delivery in 2 to 10 business days. | USPS (with tracking number) | $2 |
CANADA - Typical Delivery Time 3-14 business days | USPS International USPS (no tracking number) | $6 |
ALL OTHER COUNTRIES - Typical Delivery Time: 5-21 Business days | USPS International USPS (no tracking number) | $6 |
Shipping Methods:
We use US Postal Service. We choose the shipment method based on the product and its packaging. We aim to select the most efficient and safe way to get your item to you quickly. WE DO NOT SHIP UPS NEXT DAY OR SECOND DAY AIR for your safety and reduce fraudulent purchases.
USPS Tracking:
USPS doesn’t provide a real time tracking number like UPS. It however provides a USPS shipping initiation and receipt confirmation number. This number will be emailed to you upon shipment. All international orders will not have any tracking number.
Customer Service
We stand behind every product we sell. If you're not pleased with your purchase, we'll be happy to give an exchange the product less S&H within 7 days. Contact us first for return authorization before you ship back the package. Additionally, the product must be in its original condition: including box, packaging, and all other accessories. No refund will be made for damaged parts. If we send the wrong item, we will take care of everything for exchange. If buyer places the wrong order, we accept exchange on item with 15% restocking fee and shipping is nonrefundable.
Please feel free to contact us. Please be sure to reference the eBay AUCTION NUMBER that you are bidding on with ALL correspondence. Please understand that if you contact us outside our business hours, we will not be able to reply until we get back into the office the next business day.
Our business hours are: 10AM to 6PM Pacific Time. Monday to Friday (excluding Holidays) - We do not answer any emails over the weekends and holidays. All emails will be replied in the order it was received on the following business day.
** Attention Hotmail, AOL, Yahoo & MSN e-mail account holders **
These email systems are known to occasionally block incoming emails or filter to the SPAM folder from eBay or eBay sellers. If you never hear from us, please call us directly to 626-388-5666
