• Rsinx gladly accepts payment via PayPal. Paypal allows customers to pay via all major credit cards (Visa, MasterCard, Discover, American Express) and via electronic checks (e-checks).
• Immediate payment is required for all transactions so that we may begin processing and shipping your order as soon as possible. Please confirm that all of your payment and billing information is correct before finalizing your purchase.
• We ship to USA only with standard shipping services E-Express air-mail delivery from Hong Kong. ( 7-15 business days )
• All orders are shipped out within 1 to 3 business days of receipt of payment. We will contact buyer if the item has any problem that could not ship within 3 business days.
• We provide tracking number for every order. The tracking number should be "LK" for the beginning. Please contact us if your order tracking number is not "LK" for the beginning. We will handle the problem as soon as possible.
• Please contact us before leaving negative and neutral feedback. Our Customer Support will try the best to solve the issue.
• We try our best to reply your emails as soon as possible. However, due to time zone differences, we may not be able to answer all emails immediately. Please allow 24-48 business hours for us to response. All communications will be sent to your ebay registered email address or rbay messages. Please always check your mailbox.
• Please help us make the transaction smoother and more efficient by including eBay user ID, Item number and email address in all forms of correspondence.
• Rsinx strives to ensure 100% satisfaction for each and every one of our customers. We offer a 14-day 100% money-back guarantee on all eBay orders. If your item isn't just as you wished, simply send it back to us and we'll refund or replace your item. Please note that all returns must be authorized by our Customer Service department. Orders without a Return Merchandise Authorization (RMA) will not be accepted.
• Please note that items must be completely intact, with all original parts and packaging, in order to be eligible for return or replacement. Artificial damage is not included for return or refund.