Q: Why we need Car DVR?

A:It can record everything occurs while you are driving.The high quality video & audio can be timely and strong evidence to address accident and distinguish responsibility.It can capture clear videos for owners who want to monitor the car,is a functional assistant of your private security.

Q:Why it power off automatically after working a few minites?

A:Please make sure it connect car charge to provide power,because the battery can't work a long time.

Q:What we can do if it can't record video normally?

A:You can change the TF card;change the resolution,frames per second;insert the larger capacity memory card;make sure the card has been installed correctly(during the installation process;you should hear a clicking sound),delete unnecessary files from the memory card to release space.

Q:Why the video is not clear?

A:Please ensure that the camera lens is clean;wipe off the dust and dirt on the lens,then shoot.

Q:Equipment to work normally,why the key does not work?

A:Press the reset button to initialize the machine(In general please careful reset initialization,the operation is likely to lead to loss of data).

Q:Should we open the motion detection on driving?Are all of DVR have the function?

A:Please close the function on driving or the DVR may miss some picture.You can open the function when parking.Many own motion detection,but some don't own.

Q:What's the meaning of loop-cycle recording?Are all of DVR have this function?

A:When the storage space is full,it will cover the earlier segment automatically and continue recording new video,but don't cover the protected file what's recorded at the environment of shaking. Some have the function,some don't.

Q:How about the night vision? I'm afraid it won't be too clear at night.

A:It is just auxiliary function for the IR night vision,depends on the lights in the environment(street lights, car lights and so on).Do not all of DVR own the night vision,please note description carefully.

Please leave five stars positive feedback positive comment and Five-Stars.

Contact us if you have any question, Give us a chance to serve you, negative feedback could not solve anything,

communication Please!

(NO)                     Three stars is LOW star, NO 1,2,3 stars PLEASE!

(YES)        Please give us Five-star!

Have Question or Problem??

Step 1: Contact seller

Step 2: Select the 1st topic: I have a question about using my item or I want to send the seller a message.  NO others please!

Select a topic:

I have a question about using my item or I want to send the seller a message(0)(YES)

       YES, THIS ONE!!! We will try our best to solve online if possible, if not, will give correct return address.

I did not receive my item(2)(NO)

I need to return my item(1)(NO)

I receive an item that was not as described(1)(NO)

Request to cancel this order(1)(NO)

Step 3: Describe your question clearly; we will give you the best solution

We will help you to track the parcel all the way and give best solution for your order, please do not open case before give us a chance for communication!

1. We have always been trying to provide the best service and reliable product for every customer, However , accident may happen sometimes please contact us solve any issue before leaving a negative feedback.

2. We have a very professional and attentive customer support team.  Welcome to contact us any time and any issue will be solved by our great communications.

Paypal only, eCheque will be held until cleared, All ship to paypal address. Appreciated for the prompt  payment, Contact

us if bid by mistake, system open unpaid item automatically.

1. Orders processed within 24-48 hours of payment verification.

2. We only ship to confirmed Paypal addresses. Your PAYPAL address must match your Shipping address.

3. Service transit time is provided by the carrier. Transit times may be a little delayed during holiday season.

4. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!                                               

Import Duties:

1. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.

2. Please check with your country's customs office to determine what these additional costs will be prior to bidding / buying.

3. If you customs request that cost, please notice these charges are normally collected by the delivering freight (shipping) company or when you pick up the item up. Tax Not  shipping cost, because full shipping fee is prepaid. 

Shipping time

1. Different shipping time to each area, please notice before bid.

2. Shipping time may be delayed due to varied situation(such as holidays, war, weather etc.), contact us to get good service after Estimated time

Country                                                               Approx Delivery Time

United States/Australia/UK                                      10-15 working days

Canada/Israel/ Azerbaijian/ Russia/

Maldives/ Eastern Europe/ Middle East                       25-35 working days

Brazil/Chile/South America                                       may need 6-8 weeks due to

                                                                          strict custom inspection

Western Europe/New Zealand                                   18-25 working days

1. Accept Return in 30days for refund or replacement, goods in resalable condition.

2. Offer one year for repair warranty.

3. Contact for address and reference number before return(note: unannounced parcel may be returned to wrong address, seller will not be responsible for this

4. First 2 months of purchase , buyer pay return postage, seller pay postage for replacement(from China to your location). After 2 months of purchase, non-quality problem, 2 ways of shipping cost paid by the buyer. After 4 months, two way shipping cost paid by the buyer in any circumstances.

5. No factory warranty for the man-made damage(Such as dismantle mainboard, damage screen etc). Our company offer service, factory may charge for repair, contact us for details.