Easy Returns Satisfaction Guaranteed
We understand that you may need to return your item for many different reasons. You may not like the items you ordered, or maybe you want something else? Perhaps the item doesn't fit your pet or was received damaged? Whatever the reason, we've got you covered. Our 30-Day Hassle-Free Satisfaction Guarantee:
Not used and does not affect the second sales
When we're at fault, we pay the shipping on returning items.
We'll help you find the part you want, on discount, if it isn't what you wanted.
How to Refund/Exchange an Item:
For Refunds:Please fill out the "Return an Item" form, by visiting your eBay account's purchase history.
For Exchanges, Missing Parts, Replacements, or Other:Please email us through eBay messages . We'll make sure you have a positive buying experience. If you wish to contact us regarding an issue, our support staff will get working on your return right away, and within 24 business hours send out information regarding the return of the order.
All NON-seller mistake returns for refund are subject to 20% re-stocking fee.Including buyer Just didn’t like it,Ordered by mistake ,Found a better price , Changed mind or Doesn’t fit etc.