All our items are quality inspected before shipping to ensure they leave with no defects. In the rare occasion there is a manufacturing defect or malfunction, we will either provide a replacement or full refund if a replacement is not available. Items should be sent back within 30 days of receipt. Please choose carefully & check item description before purchasing as we will not REFUND FOR WRONG CHOICE, CHANGE OF MIND or if the PRODUCT IS NOT WHAT YOU EXPECTED.

An EXCHANGE is only possible with an item of equal or higher value. We do not refund postage & handling charges so please contact us before returning an item to ascertain the amount that will be deducted for this. Items purchased from online auction format listings cannot be exchanged. All items must be returned in original condition & packaging with tags still attached & intact. Items must be returned unused, unworn &undamaged. We reserve the right to refuse returns if items are not received in this condition. We cannot accept returns for any items that have been scratched, resized, have had links, tags or stickers removed or otherwise modified. All items must be returned via register post or a service with signature confirmation at the buyer’s expense.