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Terms and Conditions Payment Methods Our preferred payment method is Paypal but we can accept postal orders (uncrossed) by arrangement or credit card payments via telephone. All payments must be made in GBP. Payment must be received within 5 days of purchase. P&P Charges Etc Our p&p (shipping) charge covers the cost of sending the item including the cost of packaging and packing materials. We operate a recycling policy so you may find bubble wrap etc has been used previously. Postage charges can be combined at 60p per extra item purchased. Postage is first class unless otherwise stated. For recorded delivery please add an additional £1 for each complete order. For orders over £36, we recommend that you purchase optional postal insurance - details upon request as we cannot take responsibility for loss or damage. Delivery Details PLEASE BE AWARE THAT MOST ITEMS ARE HAND MADE TO ORDER! Orders are sent within 2 working days. We aim to dispatch on the next working day (public holidays, strike etc exempt). Order are sent to the address provided with your payment unless otherwise requested. Returns We can only accept returns if the item is faulty at time of purchase - hand made to order items, essential oils etc and jewellery are included in this policy for hygiene reasons. Items must be in their original and unused condition. Damages, faults and short falls must be reported immediately or a maximum of 7 days of receipt (14 days for overseas buyers). After this time we will not consider exchange or replacement etc. It is essential you contact us before returning any item and you must include your name, ebay ID, date of purchase and reason for return in any correspondence. Returns are at your own expense. Only the cost of the original item will be refunded or exchanged. This does not affect your statutory rights. Disclaimer Please consult a qualified aromatherapist (such as myself) or your GP if you suffer serious medical conditions, are pregnant or taking prescribed medication before using any of our products. We cannot be held responsible for the misuse of any product purchased from us - user assumes full responsibility. Contact Details Please use the eBay messaging system ‘questions’ or email the seller link. Feedback Feedback is always an accurate reflection of a transaction to give others accurate information with regard buying and selling. We ask that you be courteous enough to try and resolve any difficulties with us before leaving feedback should you have any problem or concern with regard your purchase.
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