• | | Our Promise to you: Here at That Toy Shop we want you to be delighted with your purchase.
We are a growing business and as such rely on customer satisfaction and high feedback ratings
in order to continue to go from strength to strength.
We search the globe for our products and want you to enjoy them and come back again,
this is why on all of our "Buy it now" items we offer a 7 Day satisfaction guarantee. |
• | | Payment: Payment for all items must be made with Paypal.
Please complete checkout make payment within seven days.
Unpaid item disputes are issued automatically if payment is not received within four days.
Disputes are closed and strikes are issued by eBay if no payment is received after eight days. |
• | | Postage: Orders are processed immediately upon payment and are dispatched on the next working day.
Free Postage items are sent by second class post and should be received within 2-3 days.
Please enquire about other postage services offered. |
• | | Communication: We like to keep you informed of every step of your purchase.
Keeping you up to date is part of our great customer service pledge
ensuring that you, our customers, feel special when shopping with us.
After all we rely on your feedback and repeat custom. |
• | | 7 day satisfaction guarantee: We hope you will enjoy your purchase and the service we offer.
If for any reason you are not 100% satisfied with any "Buy It Now" item Exluding Used Items, DVD's, BluRay, Games and Mobile Phones. Please return the item in the original packaging
purchased from That Toy Shop within 7 days of receiving your item
Simply request a return using eBay's return faculty.
This can be found alongside the item in My eBay > Won > Actions.
You will be provided with returns instructions and our returns address,
which will allow us to process your refund without delay.
Please note that postage costs on the original sale or return of the product will not be refunded. |