If you are not completely satisfied with your purchase IE to big, too small .simply return the item to us in its original condition within 14 days of receipt.
We will exchange the item for a different size / colour preferred.
Please enclose our invoice and note on it the size and colour you want us to send.
If you require a refund, then indicate this on our invoice and enclose in the packet.
However delivery charges are only refundable where the goods are faulty and a refund is made.
Please note:
- The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
- The cost of returning the item to us is your responsibility.
- The parcel can take up to 7 working days to be returned to us, unless sent via special delivery.
We normally re send within 24 hours of receipt.
Faulty Item
If the item you received is faulty, please email [email removed by eBay] quoting your order number, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. You have 14 days from receipt of the faulty item to advise us
I received the wrong item
If the item you received is not what you originally ordered, please email [email removed by eBay] quoting your order number,details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return
Please ,Please,
Give us the chance to rectify a problem before leaving negative feedback.
We are an honest ,family run business and strive to keep our customers 100% happy
However,we all make mistakes ,its how we deal with them that counts !
Our return address is
Print4u @ Rogers
Unit B1 Hilton Trading Estate
Hilton Road
Lanesfield
Wolverhampton
WV4 6DW
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