• Our stock all ships from our UK based warehouses. We CANNOT OFFER LOCAL COLLECTION.
• ALL ELECTRIC ITEMS WORK ON 220-240V AND COME FITTED WITH A UK STANDARD 3-PIN PLUG - YOU MAY NEED TO PURCHASE AN ADAPTOR TO MAKE THEM COMPATIBLE WITH YOUR COUNTRY IF YOU PURCHASE THROUGH GLOBAL SHIPPING
• Shipped via various different couriers (depending on location and package weight)
• Unless stated otherwise, all orders will ship within 1 working day of your payment being processed.
• We do not ship internationally, unless covered by the Global Shipping Programme.
• We can not ship to PO Boxes, APO boxes, or BFPO
• Check our feedback to see the great reviews of FAST shipping we offer.
• Shipping is always FREE

• We offer a 30 day return/exchange policy for our products. You can choose refund or exchange if you are dissatisfied for any reason with your product.
• Only factory defects are accepted as a reason for a return. In the case of factory defects, we will replace the product for you
• When returning an item, it must be in all of the original packaging and include all of the original accessories or items that came with it. The item and package should be in original and perfect condition. You will not be required to cover shipping on the return of defective items.
• All returns MUST be done within 30 days of date of purchase. Please note that we cannot give refunds or replacements after the 30 day limit has expired. When sending in a return, please note that it can take up to 7 business days for the return to be processed.
• We do our best to process as quickly as possible. We are extremely fair, and in the rare event of something out of the ordinary happening with our products or shipping, we will gladly work with you to find a solution.

PayPal is our preferred method of payments it's the quickest, easiest and most secure way to pay for your goods or services online. PayPal offers buyer and seller protection should there be a problem. If you do not have a PayPal account, to get started and buy your first item with us is very easy. Simply click on the 'Buy It Now' button and follow the eBay checkout steps. Select PayPal as the payment method you then will be given the chance to enter your card details in to PayPal's secure checkout in order to pay for your order. Once the payment has been made, you will then be given the opportunity to make your own PayPal account to make paying for your items in the future very easy. Should there be a problem with payment please do let us know.

Customer satisfaction is very important to us. If you have any problem with your order,please contact us and we will do our best to make you satisfied, please do not leave a negative feedback before we resolve your problem. We guarantee that your issue will be solved quickly. As long as you are happy with your purchase, please leave us a positive feedback. Your feedback is very important to us it affects our search placement on eBay. We will leave a positive feedback for you in return automatically once we receive your feedback.

If you have any queries, please contact us via ebay. We usually respond within 24 hours on weekdays.