Payment:
Auction and best offer purchase payments are due within 7 days. Ebay will start sending unpaid item case reminders on the 4th day and close with payment, or on the 7th day automatically.
Shipping:
USA Customers: we ship via USPS. You can track your package 24-48 hours after email notification of shipment. A service will bring your package over the border with expected delivery of 1 or 2 days past normal USPS delivery estimates. Orders over $800 are shipped with Canada Post Expedited parcel, insurance and tracking included.
Canadian Customers: orders are shipped via Canada Post Expedited parcel, insurance included. Pick ups are not available.
International Customers: orders ship via USPS or Canada Post daily.
Please note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
Returns:
If your item is not as described, let us know and we will confirm and arrange a return for a full refund, including return shipping, only if you use USPS first class tracked services or Canada Post expedited services.
We are a Canadian company and all returns ship to our Canadian address.
Please note: We are not able to accept packages from UPS or FedEx.
Taxes:
As a registered business, by law we are required to collect GST/HST for all Canadian purchases. Pre-owned goods and shipping services are not exempt.