Man Woman MONTBLANC NIGHTFLIGHT MY4810 trolley 4 wheels hardshell black 118729

POLITICHE DI VENDITA E PAGAMENTO (SALE and PAYMENT POLICY):

ITA  - Siamo italiani e vendiamo in tutto il mondo

Il cliente dichiara di conoscere tutte le regole della vendita a distanza.

• Un indirizzo completo e corretto è essenziale. Non garantiamo di poter cambiare l'indirizzo di consegna dopo il pagamento.
• Se rifiutate la consegna da parte del vettore tutti i costi che ne derivano saranno detratti dal vostro rimborso.
• Non si modificano prezzi dopo la vendita e non si cancellano transazioni dopo 3 giorni dalla data di acquisto: non comperate se non volete pagare.
• I valori pubblicati nell'inserzione si riferiscono unicamente all'oggetto ed alla sua spedizione; il COMPRATORE è responsabile per qualsiasi ulteriore costo collaterale o tassa.

ENG - We are Italians and we sell worldwide.

Customers have to know all the international transaction conditions before to buy.

• A complete and correct shipping address is essential. We cannot guarantee the shipping address can be changed after checkout.
• If you fail to collect the shipment or refuse the delivery, automatically object returns and you will be responsible for the matter costs, Pgallery will deduct the amount from your refund.
• We release regular commercial invoice: we cannot modify values/prices after sales (all our shipments are covered by total value insurance); 
• Our standard policy requires payment within 5 days from date of purchase.

If you have special needs with regard to the payment, please email us before or immediately after your purchase. We don't accept to cancel transaction for unpaid items after 3 days from date of purchase: don't buy or bid if you don't want to pay.

Object could be not available in case of:
1) Object not paid after 5 days (it's automatically relisted)
2) Object not paid within 1 day and customer has less than 25 feedback (it's automatically relisted) The insertion price only refer to object and shipping costs. BUYERS are responsible for any collateral cost, local tax or duty. Pgallery is not liable for such charges.

POLITICHE DI SPEDIZIONE (SHIPPING POLICY)

ITA 

In Italia spediamo SOLO con corriere GLS e/o DHL assicurato, tutte le tariffe si riferiscono  a quel tipo di spedizione. Non utilizziamo altri corrieri.

Ove non è possibile utilizzare il corriere, spediamo a mezzo posta, in questo caso potrebbe essere richiesta una differente tariffazione.

ENG - International shipment

1)Standard Shipping: EXPRESS COURIER (DHL expedition Insured), WHERE POSSIBLE
2)Standard Shipping: EMS/REGISTERED MAIL (insured) where not possible by Express Courier
3)Expedited shipping: EXPRESS COURIER (DHL expedition insured) - for DAY definite expedition may incur an additional charge.

Note: we use only DHL express courier, not FEDEX or UPS
RUSSIAN FEDERATION: shipping by REGISTERED MAIL (standard) or EMS (expedited), it's not possible to use express courier.

NOTE: normally, our Standard shipping take only a few working days (2/3), not 10/15, but sometimes the custom operations may slow down the final delivery

CONTATTACI (CONTACT US)

ITA 

 

Il tuo feedback ha un estremo valore per noi.
Se hai dei dubbi riguardo al tuo ordine per favore contattaci tramite un messaggio Ebay o via mail per risolvere la situazione prima di lasciare un feedback negativo od aprire una disputa.
Risponderemo entro due giorni lavorativi (feste pubbliche non incluse).

ENG - International

Your positive feedbacks are extremely valuable to us.
If you have any concerns about your order, please contact us through eBay message or e-mail to resolve any issues before leaving a negative feedback or opening a dispute.
We will reply within 2 business days (public holidays not included).

POLITICHE DI RESO (RETURN POLICY)

ITA 

Il cliente può restituire l'oggetto entro 7 giorni dalla data di ricevimento merce.
Pgallery sarà lieta di rimborsare l'oggetto o effettuare un cambio merce, a scelta del cliente.
Regole per il reso:

• L'oggetto deve essere reso nelle stesse condizioni di come ricevuto, con packaging, etichette e documenti come da confezione originale.
• Abbiate cura di impacchettare bene l'oggetto e di utilizzare una spedizione tracciabile: ricordate che siete responsabili fino al ricevimento in nostra sede.
• Il cliente deve comunicare a mezzo mail l'intenzione di restituire l'oggetto ed il motivo, fornendo il maggior numero di informazioni possibile (foto, motivazione, ecc.);  vi invieremo istruzioni per il reso a mezzo mail, NON spedite nulla prima di aver ricevuto la nostra comunicazione / documentazione.
• accordateci cortesemente una settimana per eseguire il rimborso / cambio merce.

ENG - International

• We will gladly issue a refund credit / change object for the value of the merchandise returned within 14 days from the day that you received your item(s).
• Items must be returned in the same condition as received (i.e. Unworn, unused).
• Item value over 2000$ must be returned in franchigia as export return.
• You will need to carefully save and send us back all the original tags, packaging and paperwork from the item.
• Customers have to communicate by mail the return BEFORE to send back the object, we will send instruction for safety return (ISR).
• If you want to return an item because you think it's faulty, then please contact and include as much information as possible. We will reply to you to get any extra information that we may need, which may include photos of the product and the packaging. Please do not return anything until we say, as this may prevent us from being able to deal with your request. Don t ship back anything before to receive our instructions.
• Please ensure you send the parcel using any traceable method, the items are your responsibility until they arrive at our returns department. We suggest to ship back the product using an express courier, Italian postal service takes utill 60 days to be at destination. In this case, we cannot ensure a quick refund and often objects are not delivered within 2 weeks, in accordance with ebay standard return policy.
• To the returned item/s please add the documents as our ISR - (do not modify documents for any reason without our authorization; this operation could have cost and we will deduct the amount from your refund).
• Please allow us up to 7 days from the day we received your item to handle your request

We will gladly issue a refund credit / change object for the value of the merchandise returned within 14 days from the day that you received your item(s).