Exchange or Return Policy
Within 14 days from the date your order was placed you may return the item for a refund.
Items MUST be in complete resaleable condition; in the original packaging with all packaging complete otherwise a refund will not be issued.
Please note, you will be refunded the cost of the product, however the shipping charges are non-refundable. A $3 restocking fee will be applied to each returned item. The shipping cost incurred to return the item is also at the purchaser's expense.
Customer satisfaction is always our highest priority. So once you receive the package, please contact us directly if you are not satisfy with the outfits. Please do NOT leave any neutral/negative feedbacks as they would drastically affect the status of our account. Your co-operation and understanding are greatly appreciated. Thank you again for shopping at Kutie Couture.
