2nd Class service covers all UK postcodes.

If your order has not arrived within the above timescales, it might be that delivery has been attempted and it is being held at your local Post Office collection point. If your item is not being held at the collection point then your order must have been delayed or lost in the postal system. In which case, please allow 12 working days and if your item has still not arrived please contact us and we will quickly organise a replacement to be dispatched.

International Small Packets - Please allow three days to Western Europe, four days to Eastern Europe and five days for the rest of the world, following the day of posting.

We're a genuine UK based company offering quality items at prices far cheaper than the high street. In addition to our Netpricedirect ebay shop we operate the Netpricedirect website where we are able to offer a much larger range of products. We also have 5 retail outlets across the North West of England. Our Central Office and 15000 sq ft dedicated warehouse is located in Wigan, Lancashire.

Every item is carefully packaged using the latest technology to ensure safe shipment to you. Enjoy your visit!

Paypal is the only method of payment we accept.

We warrantee and represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help.

Genuinely faulty goods will be replaced or money refunded. If the item is not faulty you still have the option to return the item for a full price excluding postage costs. You have 14 days upon receipt of the product to return the product. You will be refunded the full price excluding postage costs. Please send returns to:

Hyde's Unit 1A, Commonbank Employment Area, Ackhurst Road, Chorley, Lancs, PR7 1NH