About Us
Welcome to Tiger Milly. We sell a wide range of party, prom and 50's inspired dresses
for all your special occasions including weddings, prom's & party nights.
New styles are always coming in to extend our range and give our customers
as much choice as possible (including coats and jackets over the Autumn/Winter season).
All items listed are in stock. We ship most items using Royal Mail though occasionally
use UPS for larger orders. Returns and exchanges are accepted. Our return period is 30 days
from date of purchase. Returns are normally processed within 24hrs of receipt.
Please refer to the separate Returns Policy in our shop.
If you can't find your size in any of our items, please drop us an email (merchonline@yahoo.co.uk)
and we will try our best to order one in for you. Alternatively you can telephone us on
08443 356156 (lines are open 8.30am to 4.00pm Monday to Friday).
We put great emphasis on customer service and answer questions as quickly as possible.
All items are dispatched within 24hrs of cleared payment (Mon-Fri 1pm).
UK Delivery
Standard First Class
Free to the whole of the UK.
2-3 working days
First Class Recorded Delivery
£1.00
2-3 working days.
Next Day Delivery
£7.50
Next Day
Next Day Saturday Delivery
£10.00
Next Day
The cut off for next day delivery is 1pm Monday - Friday.
After this it will be delivered the next available working day.
European Delivery
Price depends on the weight of the order.
Standard airmail: Please allow 1-4 weeks (depending on country). This service has no tracking number.
International Signed-for: Please allow 3-7 working days (strongly recommended if you need an order quickly and has a tracking number)
All tracked orders can be followed at www.royalmail.com. Once items have left the UK you can track their progress via your country's postal service website.
Worldwide Delivery
Price depends on the weight of the order
Standard airmail: Please allow 3-4 weeks (depending on country). US deliveries will take approx. 4 weeks depending on Customs clearance. This service has no tracking number.
International Signed-for: Please allow 2-3 weeks (strongly recommended if you need an order quickly and has a tracking number) though can be delayed sometimes due to Customs clearance.
All tracked orders can be followed at www.royalmail.com. Once items have left the UK you can track their progress via your country's postal service website.
Returns Policy
We are always happy to accept returns as long as the item hasn��t been worn (except
for trying on) and is returned with any tags securely attached and original clear
packaging (if possible). Items must have been purchased within the last 30 days.
Customer to pay the postage when returning the item to us (we do not refund return
postage). We advise all customers to return their items by a tracked delivery method
and obtain a receipt of posting and keep safe.
Once we receive the item back, we will action a full refund back into the paypal account
that was used at the time of ordering. This will include any postage paid at the time
of ordering i.e. airmail.
Return Of Faulty Items:
In the unlikely event of a faulty item being sent out, please contact us in the first
instance. We will then give you the details you need to return the item to us, including
a Freepost address (UK only) to use to return the item back to us. We will then either
send out a replacement (subject to stock availability) or offer a full refund.
For faulty items being returned from outside the UK, please contact us for return details.
Postage costs will be refunded back via Paypal �C but please contact us first before returning
any faulty item as certain procedures apply.
Exchanges
All items have a comprehensive sizing guide on the listing, therefore please check carefully
before purchasing. In the event that the item does not fit, we are happy to exchange for another
size (subject to stock availability). Return postage to be paid by customer. We will then send
out the replacement free of charge. If the size requested is not in stock, we will offer a full
refund. Please email us first before returning any item for an exchange so we can give you the
correct return details.
If you need any clarification about our returns & exchange policy, please email us and we will
be happy to help.
Size Guide
SIZE
|
CHEST
|
WAIST
|
LENGTH
(Armpit to hem)
|
UK 8 (XS)
|
32 inches (81.5cm)
|
26 inches (66cm)
|
34 inches (86.5cm)
|
UK 10 (S)
|
34 inches (86.5cm)
|
28 inches (71cm)
|
34 inches (86.5cm)
|
UK 12 (M)
|
36 inches (91.5cm)
|
30 inches (76.5cm)
|
34 inches (86.5cm)
|
UK 14 (L)
|
38 inches (96.5cm)
|
32 inches (81.5cm)
|
34 inches (86.5cm)
|
UK 16 (XL)
|
40 inches (101.5cm)
|
34 inches (86.5cm)
|
34 inches (86.5cm)
|
UK 18 (2XL)
|
43 inches (109cm)
|
38 inches (109cm)
|
34 inches (86.5cm)
|
UK 20 (3XL)
|
45 inches (114.5cm)
|
40 inches (101.5cm)
|
34 inches (86.5cm)
|
UK 22-24 (4XL)
|
48 inches (122cm)
|
42 inches (106.5cm)
|
34 inches (86.5cm)
|
ALL MEASUREMENTS ARE APPROX.
|
Terms & Conditions
Welcome to our website. If you continue to browse and use this website, you are
agreeing to comply with and be bound by the following terms and conditions of use,
which together with our privacy policy govern Tiger Milly's relationship with you
in relation to this website. If you disagree with any part of these terms and conditions,
please do not use our website.
The term 'Tiger Milly' or 'us' or 'we' refers to the owner of the website. Our company
registration number is 7264841 and VAT number is GB 935391311. The term 'you' refers
to the user or viewer of our website.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use
only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy,
timeliness, performance, completeness or suitability of the information and materials
found or offered on this website for any particular purpose. You acknowledge that
such information and materials may contain inaccuracies or errors and we expressly
exclude liability for any such inaccuracies or errors to the fullest extent permitted
by law.
- Your use of any information or materials on this website is entirely at your own
risk, for which we shall not be liable. It shall be your own responsibility to ensure
that any products, services or information available through this website meet your
specific requirements.
- This website contains material which is owned by or licensed to us. This material
includes, but is not limited to, the design, layout, look, appearance and graphics.
Reproduction is prohibited other than in accordance with the copyright notice, which
forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed
to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be
a criminal offence.
- From time to time, this website may also include links to other websites. These
links are provided for your convenience to provide further information. They do
not signify that we endorse the website(s). We have no responsibility for the content
of the linked website(s).
- Your use of this website and any dispute arising out of such use of the website
is subject to the laws of England, Northern Ireland, Scotland and Wales.
Price Of Goods
- The price of the Goods shall be the price confirmed by us at the time the order
is placed.
- While we try to ensure that all prices on our website are accurate, errors may occur.
If we discover an error in the price of goods you have ordered (whether this by
our error or an error by any third party), we will inform you as soon as possible
and give you the option of re-confirming the order at the correct price or cancelling
it. If we are unable to contact you, we will treat the order as cancelled. If you
have already paid for the goods and the order is subsequently cancelled, you will
receive a full refund.
- In the event that we are unable to supply the Goods at the price or specification
stated in the order, we will where possible notify you of any changes and where
the Goods ordered are not available we may offer you substitute goods whereby you
will be asked to re-confirm your order at the new price and/or specification. You
are not obliged to accept any substitute Goods and will be entitled to receive a
full refund if you confirm that the substitute Goods are not acceptable.
- The price is inclusive of any applicable value added tax or other sales tax (at
the rate from time to time in force). Any packaging or delivery costs for which
you shall be liable will be confirmed prior to your order being placed.
- All voucher codes are not valid on sale items unless specifically stated.
Delivery
- You shall make all arrangements to take delivery of the Goods whenever they are
tendered for delivery.
- We aim to provide you with an approximate date on which the Goods will be ready
for collection or delivery. Where we become aware that the date of delivery may
be delayed, we shall notify you as soon as possible and aim to provide you with
a revised date. We shall not be liable for any loss you incur, whether financial
or otherwise, resulting directly or indirectly from our delay or failure to meet
the estimated date. Time for delivery shall not be of the essence of the Contract
unless previously agreed in writing by us. We may deliver the Goods in advance of
the quoted delivery date upon giving you reasonable notice.
- If we fail to deliver the Goods (or any instalment) for any reason other than any
cause beyond our reasonable control or your fault, and we are accordingly liable
to you, our liability shall be limited to the excess (if any) of the cost to you
(in the cheapest available market) of similar goods to replace those not delivered
over the price of the Goods.
- We reserve the right to deliver your first order of Goods to the cardholder's registered
address, regardless of any alternative address that you may provide to us. Thereafter,
we may attempt to deliver Goods to any such alternative address, but this will be
at our discretion and we shall not be responsible to you provided we deliver the
Goods to either the cardholder's registered address or any alternative address.
In the event we fail to deliver the Goods to the cardholder's registered address
or any such alternative address within 90 days' or following 2 attempts by us (whichever
is earlier) due to reason(s) reasonably considered to be your fault than we may
in our discretion refund the sum paid to us by you and cancel the Contract.
- If you fail to take delivery of the Goods or fail to give us adequate delivery instructions
at the time stated for delivery then we reserve the right to store the Goods until
actual delivery and charge you for the reasonable costs (including insurance) of
storage or subsequent delivery charges which we may incur.
- We shall not be liable for delayed delivery times due to packages being inspected
by customs.
Warranties and Liability
- In the unlikely event that the Goods are faulty, please let us know as soon as possible
after delivery and within 30 days of purchase. We will then ask you to return the
Goods to us at our cost and once we have checked that the Goods are faulty, we will
either:
(a) provide you with a full or partial refund;
(b) replace the Goods; or
(c) repair the Goods.
- If we deem that the fault is due to fair wear and tear, wilful damage, accident,
or negligence by you or any third party, we will not replace, repair or refund the
item.
Your Right to Cancel
- If, for any reason you are unhappy with the Goods, you have the right to cancel
your order at any time within seven working days from the day after the day on which
the Goods were received.
- If you wish to cancel before the Goods are dispatched, you are asked to contact
us by email or phone as soon as reasonably possible (please note goods are dispatched
within 24hrs of cleared payment Mon-Fri 1pm).
- If you wish to cancel after the Goods are dispatched, please contact us as soon
as you have received the goods, indicating whether you require an exchange or refund
as soon as possible. You have a legal obligation to take reasonable care of the
Goods whilst they are in your possession. If you fail to comply with this obligation
we have a right of action against you for compensation. Please refer to our Returns
policy.
Force Majeure
- We shall not be liable to you or be deemed to be in breach of this Agreement by
reason of any delay in performing or any failure to perform any of our obligations
if the delay or failure was due to any cause beyond our reasonable control. Without
prejudice to the generality of the foregoing the following shall be regarded as
causes beyond our reasonable control:-
- Act of God explosion flood tempest fire or accident;
- War or threat of war sabotage insurrection civil disturbance or requisition;
- Acts restrictions regulations bye-laws prohibitions or measures of any kind on the
part of any governmental parliamentary or local authority;
- Import or export regulations or embargoes;
- Strikes lock-outs or other industrial actions or trade disputes (whether involving
employees of us or of a third party);
- Power failure or breakdown in machinery.
- Delays with delivery due to adverse weather conditions.