Budo Online is a UK based martial arts company offering quality items at some of the most competitive prices available. We pride our self on great customer service and satisfaction, having experienced martial artists as part of our team we know what products martial artists really want. Being martial artists ourselves not only have we tried and tested many of our product range but we can help answer many of the more detailed questions and queries you may have about our products.

We always aim to reply to emails within 48 hours and process orders within 24 hours. If you are not happy with the level of our service at any occasion or have any suggestions, please contact us at info@budoonline.co.uk

Enjoy your visit! If you like what you see please save us to your favourites as we are constantly adding new products and offers.

Paypal is our preferred payment method; it is fast, easy and secure!

Please try to pay for your item immediately after checkout to ensure a fast smooth transaction. EBay checkout must be completed within 3 days of purchasing and payment must be made within 7 days of purchase. An unpaid item case will be opened for any item not paid for within 7 days.

We take great care packaging every item to ensure safe shipment to you. We charge a postage fee only to cover our costs of materials and labour. Once we have received cleared payment, your item will be dispatched, usually within 24 working hours.

All items will be posted to the postal address you have registered on ebay! Please ensure this is correct before payment.

We offer worldwide shipping on the majority of our items, if there is no worldwide postage available on an item (usually larger items) feel free to contact us for a shipping quote (same with postage outside of mainland UK for larger items).

Combined shipping discounts are available for multiple purchases, if this doesn’t automatically show on the invoice you may contact us to see if we can offer any combined shipping discount for those particular items, this needs to be done before completing payment though.

We hope that you're pleased with your purchase from us, however we do understand that occasionally, you may need to return the item to us for various reasons. The first thing to do is to always contact us via email.

Returns must be within 14 days of delivery and goods returned in the same condition they were sent. Please email us so we can expect delivery stating your purchase and reason for return. We will refund delivery costs if the goods are faulty but for all other returns we cannot refund delivery costs. All of our goods are checked to ensure you receive a perfect product.

Please contact us via the normal eBay messaging system and we will get back to you.