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Set of 3 Red & White Nordic Ceramic Bell Christmas Decorations (6cm)
Set of 3 Red & White Nordic Ceramic Bell Christmas Decorations (6cm)
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Set of 3 Red & White Nordic Ceramic Bell Christmas Decorations (6cm)

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One of each design included
Each item measures: 55mm x 40mm x 40mm
From award winning British company Gisela Graham

We're a family run business established just over 5 years ago and all our team take great pleasure in playing our small part in so many happy occasions. We know not everyone has the time to scour the high streets for the perfect gift so we’ve selected thousands of beautiful things, made specifically for the many different occasions you’ll find yourself buying for throughout the year.

Delivery

All our products are shipped via Royal Mail and we offer 2nd class, 1st class and signed for services which you can choose from as you check out.

All our products are sold from stock so our aim is get your order out within one working day. At extremely busy times of year, i.e. December, on rare occasions some orders may slip to a 2nd day but this is the exception.

At present we only ship to the UK via our ebay store.

Returns

We hope you love your items as much as we loved choosing them for our shop, however if you are not completely satisfied we do offer a no quibble returns service. All we ask is you post your return within 7 days of receipt and all items must still have their original packaging in tact. If this is the case follow the simple steps below and we'll take care of the rest.

If your item arrived damaged, you probably won’t need to return the item all we ask is you email us a picture of the damage and we can normally assess it from the and issue a replacement.

Step by step

  1. Package up your return and include your initial dispatch note or something else that clearly states your order number and reason code.
  2. Clearly label your package with the return address given below (hand written or printed is fine).
  3. Hand you package in at any post office counter and ask for it to be sent 2nd class.
  4. You should also ask for a Certficate of Posting. This certificate is provided free of charge and you need to hold on to it until we have confirmed receipt of your parcel.
  5. If you're opting for a refund there is no need to wait , email us at this point confirming exactly what you are returning and why (damaged, unwanted etc.). All we need is the session ID from the certificate of posting to be included somewhere in the email and we will issue a full refund within 1 working day. Also be sure to mention how much postage you paid to return the package and we’ll refund that also.
  6. On receipt of your return we will email you to confirm everything has been received OK and at this point you dispose of the Certificate of Posting.
  7. If you chose not to contact us when you handed in your package at the post office we will issue your refund on receipt.

Freepost Address

Occasions Retail Limited
Unit 3, Airfield Industrial Estate
Cheddington Lane
Long Marston
Hertfordshire
HP23 4QR

Exceptions

The only exceptions to this policy are any items we provide that are personalised before they reach you. The personalisation renders these items unsellable and therefore the may not be returned.

Here to help

We hope this helps but if you have any questions please don't hesitate to get in touch with any of our customer service team at cs@occasionsdirect.co.uk or on the phone at 01296 662111.

Please note this applies to UK residents only, international customers please contact us on the above email address.

By mail:

Occasions Retail Limtied
Unit 3, Airfield Industrial Estate
Cheddington Road
Long Marston
Hertfordshire
HP23 4QR

By phone:

01296 662111

By email:

ebay@occasionsretail.co.uk

Our office ours are Monday to Friday, 9am to 5pm