One of each design included Each item measures: 55mm x 40mm x 40mm From award winning British company Gisela Graham We're a family run business established just over 5 years ago and all our team take great pleasure in playing our small part in so many happy occasions. We know not everyone has the time to scour the high streets for the perfect gift so we’ve selected thousands of beautiful things, made specifically for the many different occasions you’ll find yourself buying for throughout the year. DeliveryAll our products are shipped via Royal Mail and we offer 2nd class, 1st class and signed for services which you can choose from as you check out. All our products are sold from stock so our aim is get your order out within one working day. At extremely busy times of year, i.e. December, on rare occasions some orders may slip to a 2nd day but this is the exception. At present we only ship to the UK via our ebay store. ReturnsWe hope you love your items as much as we loved choosing them for our shop, however if you are not completely satisfied we do offer a no quibble returns service. All we ask is you post your return within 7 days of receipt and all items must still have their original packaging in tact. If this is the case follow the simple steps below and we'll take care of the rest. If your item arrived damaged, you probably won’t need to return the item all we ask is you email us a picture of the damage and we can normally assess it from the and issue a replacement. Step by step
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Occasions Retail Limited ExceptionsThe only exceptions to this policy are any items we provide that are personalised before they reach you. The personalisation renders these items unsellable and therefore the may not be returned. Here to helpWe hope this helps but if you have any questions please don't hesitate to get in touch with any of our customer service team at cs@occasionsdirect.co.uk or on the phone at 01296 662111. Please note this applies to UK residents only, international customers please contact us on the above email address. By mail: Occasions Retail Limtied By phone: 01296 662111 By email: Our office ours are Monday to Friday, 9am to 5pm |