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5% off off all orders over £199 & 10% off all orders £299 or more!

Angled & Straight Designer Radiator Towel Rail Valves Thermostatic 15mm ½"

Price:

£8.46-34.96

was £

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Description




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Giving you diverse bathroom ranges for less

We strive for excellence in all areas of our products as well as taking pride in integrating stylish yet durable bathroom fittings into each range. From sourcing and designing new items, to ensuring all our customers receive excellent advise throughout their journey with us, as well as an industry leading aftercare service or 200,000 sq.ft Nuneaton HQ remains a hub of activity

Unlike many of our competitors, at soak.com we have a long and fruitful history on eBay UK. We started trading in 2006 and have seen a great increase in sales and feedback from that point to now and will be trading for many years to come. With over 300,000 feedback you can rest assured you will be receiving the service and products you deserve from a leading bathroom company.

Order tracking

Once your item has been dispatched you will receive an update on your eBay purchase. This will contain the details of the courier and your tracking number.

For larger items such as baths, if you have added your mobile number to your order the courier will contact you via text the day before your delivery – you will also be able to see this via the tracking number we will provide you with.

Where on my property will you deliver to?

For large items such as bath and shower enclosures delivery will be to your door, which is unlike our competitors who only deliver to your kerbside.

Delivery personnel are unable to enter private residences, so the recipient of the goods is responsible for any additional lifting once the initial delivery has been made.

Will I have to be home all day?

Items must be signed for. This means someone must be available between the hours of 8am and 9pm.

Large items sent via 3-5 working day delivery require someone to be in, however the courier will contact you via text message on the mobile number you provide at checkout to confirm a date of delivery.

For large items sent via next day delivery, someone needs to be available for delivery - you will receive a text on the morning of the delivery advising you of an AM or PM slot.

What happens if I am not in?

Any items sent via Royal Mail and Parcel Force are usually taken to your local depot. A card will be left with instructions on how to retrieve your order.

For any large orders sent via DX Freight, they will leave you a calling card with instructions on what to do next.

How can I pay? 
To make your transaction as easy as possible, we accept payment by any of the following methods:

1. Paypal
2. Cheque/Postal Order
3. Credit/Debit Card

 
1. To pay via paypal, go through the standard eBay payment procedure.

2. How do I pay by Cheque or Postal Order?
Please make the payment payable to Luxury For Less Ltd and send your payment along with a copy of your eBay order to the below address:
Soak Outlet Payments
Townsend Drive,
Attleborough Fields Industrial Estate,
Nuneaton
West Midlands
CV11 6RU

3. How do I pay via Credit/Debit Card?
We can accept payment via Credit/Debit card online through Paypal. We can also accept all major Credit/Debit cards except American Express payments over the telephone by calling 02476 389051.

Returns
 
What is the returns address?
Townsend Drive,
Attleborough Fields Industrial Estate,
Nuneaton,
CV11 6RU

I don’t want to keep my item but it’s not faulty – help! 
If you change your mind, or if any of our products fall below the standard you would expect and you wish to return it, please let us know by telephone or via the eBay messaging service within 7 days of delivery. We are happy to refund or exchange the item, providing it is returned unused, in its original packaging with all accessories. This would also depend if we have stock in to send out to you. 
 
We are unable to accept a return and issue a refund if:
1) The item has been used
2) The product is missing parts which it originally shipped with
3) We have not been notified within 7 days from purchase
 
My item is faulty
If your item has a fault, please notify us via telephone or the eBay messaging service. For guarantee reasons, we would need you to send photos of the faulty item with photos of the fault itself. Once this information has been received, we can assess the case and whether a part or replacement is needed. If the item is deemed as faulty, we will arrange a collection at our expense – not yours! Due to this, please do not return the product and then request a refund of the postage as we would be unable to fulfill it – sorry! 
 
Other Info
Under the Distance Selling Regulations, you have up to 14 working days after you have received your delivery to cancel your order via email to our customer service team.
Under the Trusted Goods Refund Policy, you have 30 days to return a product to us for a full refund (providing it is unused and in a sale-able condition) Where a product is faulty, damaged or described incorrectly, we will refund the original delivery charge, but not when a product is simply unwanted.
 
This does not apply to faulty items - we only accept returns of items that are in the same physical condition as they were supplied. We also ask that you take reasonable care to not mark or damage the product as all returned items will be inspected upon receipt. If there is evidence that the products are not in the same physical state and reasonable care has not been taken with them, then unfortunately you will not be eligible for a refund.
*This policy does not affect your statutory rights relating to faulty or incorrectly described goods, or your right to cancel orders under the Distance Selling Regulations.

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