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We strive in customer service!!! We guarantee quality, authenticity, and satisfaction.
We CARE about our service to you, and are
always looking to improve and strive to meet
your satisfaction 100%. We work hard for your
5-Star acknowledgment!
EXCHANGES: We will happily exchange your item for another size.Simply send it
back (at the buyers expence) with the reciept from your package in its
original, unworn condition, free of perfume,smoke or any other odor with all
tags still attached for up to 3 days from the date of purchase and write on your
reciept the item,color, and size that you'd like instead. After an item has already been exchanged once it cannot
be exchanged again or returned again. If we do not have your item(s) in stock at
the time we receive your item(s) back we will issue you a refund of the item(s)
purchase price (shipping is non-refundable- we can not hold items for pending exchanges). Send exchanges to:
Hot Heelz, 207 Brick Mill Dr, Canton, GA 30115.
RETURNS: We want you to be happy so you can return your item(s) for a full
refund of the purchase price -(Shipping is non-refundable). Simply send it back
with the receipt from your package in its original, unworn condition, free of
perfume,smoke or any other odor with all tags still attached for up to 3 days from
the date of purchase and we will give you a refund of the item(s) purchase price
(shipping is non-refundable). Send returns to:
Hot Heelz; 207 Brick Mill Dr; Canton,GA 30115.
We send all packages via USPS and recommend sending items back to
us using USPS with tracking as you are responsible for insuring the package's return.
At this time we ONLY accept PayPal.
Please contact us if your payment will be later that 2days.
We use USPS with Tracking for all of our shipping needs.
At this time we do NO INTERNATIONAL SHIPPING.
Visit us directly at :www.hotheelz.com
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