- Once a bid has been placed, it is a legally binding contract of purchase
- Payment must be received within 4 working days of purchase, however if this is not possible, please let us know to discuss solutions.
- If payment is not received within 7 days of purchase then a Non Paying Buyer Dispute will be filed, and 10 days later a final fee credit lodged
- You will be notified on the day that your goods have been despatched via e-mail
- Once you receive your goods, please inspect them for any damage during transit, and report the said damage within 24hrs via e-mail. If all is well please leave feedback, so we are aware that you have received your goods. Please note that if there are any problems, contact us first via e-mail giving full details of any problem along with your user ID
| - 7 days after we have despatched your order, if we have not been notified by you of any problem, or received feedback, we will send a feedback reminder.
- It is the customers responsibility to ensure that payment is received in the due time as listed above
- If paying via Postal Orders, please make them payable to : Model Hobbies Limited
- All goods are sent either via Royal Mail 1st class post (up to 2kg) or Parcelforce 24 (over 2 kg) in the UK and we use standard airmail for international orders (up to 2kg) or an international courier (over 2kg). We reserve the right to use other couriers and services too.
- Goods will be despatched within 48 hrs of cleared funds, subject to the conditions listed in the payment section above.
- We accept no responsibility for goods delayed due to the services of Royal Mail, Parcelforce or any other courier that we use..
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