Warranty

Please contact us to receive full details of the warranty for this item. Please use the "ask a question" link found on this listing or call us at 1-800-757-1520 to have us fax or email the complete details at no charge.

30 Day Guarantee

Our products include a hassle free 30 Day Money Back guarantee (see below for exceptions) in the event you decide this purchase wasn't right for you. If you have any questions about the warranty please contact us to receive full details of the warranty for this item. Please use the "ask a question" link found on this listing or call us at 1-800-757-1520 to have us fax or email the complete details at no charge.

Non returnable products include but are not limited to:

Software
Subscriptions
CD's
DVD's
Downloadable Products

Same Day Shipping

Your order will be shipped the same day if your payment is received no later than 4pm EST (1pm PST). Some Exceptions may apply. Same day shipping only applies to payments received Monday-Friday. All orders paid for after 4pm EST (1pm PST) on Friday will be shipped on the following Monday.

All Hawaii and Alaska orders please contact us with your full shipping address for quote.

Shipping will be done by UPS, FedEx or USPS Priority. Our determination is made by item size, weight and your zip code.

Tracking info will be emailed to you when your order ships. If within 2 days of your purchase you haven't received a tracking # please contact us by phone, either your email address is no longer valid or your email provider has rejected our emails.

Insurance on your purchase will be provided by us for free. That's right no extra charge no matter the amount of your purchase.

Customer Service

Do you ever get tired of doing business with a company only to be made to feel like they are doing you the favor by even talking to you?

Do you ever try to call for customer service and the only customer service you receive is an automated response from a computer?

We do business like it was years ago, when you call us you will get a human to talk to. If you have a problem we will make it our top priority to resolve it.

We know that without you we wouldn't have a business. We have a knowledgeable staff that knows and understands the products we sell. That means if you receive your product and you need help setting it up, we are here to help.

If you have any questions before making your purchase, please do not hesitate to contact us.

Returning Damaged or Unwanted Product

If you need to return your purchase for any reason you may do so for 30 days from the date you received your order regardless if its unwanted or defective. Please contact us first so that we may issue you a RMA # for your return.

All orders must be returned in its original packaging and include everything that was included with the item. If the item is at all physically damaged or abused your return will not be accepted and return shipping will be your responsibility.

After the initial 30 days, all warranty claims must be directed to the manufacturer directly. If you have a problem with a warranty claim you may contact us directly to help resolve the issue.

Some items we sell may be non-refundable and/or returnable. These items will be marked plainly and clearly in the item description. Non returnable items include (software, video games, movies, gift cards, gps map cards, phone minutes, etc)

Return shipping will be the responsibility of the customer unless we made an error (such as we sent the wrong item, or the item arrived damaged), we will never hold our customers financially responsible for anything that is our fault.

Payment

We proudly accept PayPal, Visa, MasterCard, American Express, Discover, Bill Me Later or Echeck.

If another form of payment needs to be used please contact us first. We can work with most payment methods.

California residents will be charged 7.5% sales tax.