We only accepts PayPal as our method of payment for eBay Sales. You are able to
pay with a credit card through PayPal which is an option during checkout.
Immediate Payment may be required on Buy It Now items.
Payments are due within 3 days of the end of auction date. If payment is not
received, an unpaid item case will be opened. If not paid by the seventh day,
the item will be relisted and we will report an unpaid item claim. Once this
unpaid item claim has closed, we are no longer able to accept payment.
We do not cancel transactions for any reason. Please be sure to read the entire
item description and understand what you are bidding on prior to placing a bid
or buying the available item instantly.
Ohio State residents must add an 8.25% state sales tax to the auction total.
Shipping and Delivery
To ensure that your package arrives safely and securely, Eagle Micro
partners with shipping industry leaders FedEx and the United States Postal
Service (USPS) for packages under one pound. You will receive a shipping
confirmation e-mail that will confirm which specific carrier was used for your
products as well as a tracking number if applicable for your order.
We ship FREE to any street address within the
continental 48 States
.
We may charge shipping fees for some items
( Please read the shipping section )
Puerto
Rico, Alaska &
Hawaii shipping is available by contacting us directly at an additional cost.
All orders ship within 24 hours upon receipt of payment. Transit times typically
vary between 2-7 business days depending upon the distance from the shipping
origin. Some orders require longer shipping time or may be delayed due to
inclement weather and other reasons beyond reasonable control.
All orders are processed and shipped during our normal business hours (Monday -
Friday 8:30 AM - 4:00 PM (EST) Excluding holidays, and as always we ship your
items for FREE
Ground Transit Time Map
Warranty and Returns
The Mouse PC stands behind the quality and condition of all merchandise sold.
Every product we sell is covered by our industry leading 30 Day Warranty &
Return Policy which covers any manufacturing defect, and products that are dead
on arrival.
If for any reason you are dissatisfied with your purchase, you can return the
unwanted product within 30 days from the original invoice date for an exchange
or refund. Product returns are subject to an industry standard 15% restocking
fee for non-defective items. Shipping charges are non-refundable.
Defective items are covered under our 30 Day Warranty and will be immediately
exchanged. After our 30 day warranty period, certain items are eligible for
service or warranty exchange directly through the original equipment
manufacturer if the item is still within the manufacturers covered time period.
Warranty periods vary depending upon each item's manufacturer and the original
date of sale.
Please contact the original equipment manufacturer for warranty information and
to see if your item is covered after your 30 day The Mouse PC warranty has
expired.
Return shipping cost of any item deemed defective or dead on arrival will be
paid by The Mouse PC. Only ground shipping is covered by this policy,
expedited shipping is available at an additional fee.
Once you have obtained your RMA number, please write this number clearly on the
outside of the box and return the item to us.
WE TAKE PRIDE IN OUR 5 STAR SERVICE!
We will always do anything we can to make this a POSITIVE shopping experience,
and we take pride in providing five star customer service! Our friendly
customer service team is available by Phone, and E-Mail Monday-Friday 9:30 AM -
5:00 PM EST.
The Mouse PC is here to help with your computer purchase. If you have a question
about this item, please feel free to call us toll free at (1-877-878-7401).
Our hours of operation are Monday-Friday, 9:30am-5pm Eastern Time. We are closed
on the Weekend and all Major
Holidays. We do respond to every email that is sent
to us within 24 hours except on weekends. If you do not receive a
response,
please check your email filters to see if our return email was rejected. For
after hours or weekends, please use email
