After you have won an auction or used the BUY IT NOW option, an instruction email will be sent to your eBay registered email address. After Checkout is complete, you will be redirected to PayPal to pay the bill. Alternatively after clicking on the BUY IT NOW option, you can proceed with immediate payment.
If you do not have PayPal then we accept payment from the following cards, please contact me for more info...
Free Postage & Packaging
Despatched same day
Recorded Delivery
LATE DELIVERY If your goods haven’t arrived as expected, please email us via eBay or contact 07729 300 239 so we can look into this further.
DAMAGED / MISSING ITEMS / WRONG ITEMS Nearly all our orders arrive on time and in the same excellent condition they left our warehouse. However items can get knocked about in transit and whilst often it is only the packaging that is damaged, the products themselves are occasionally damaged. Items almost never get misrouted or lost in transit, however if this does happen please bear with us as we help you locate these goods. If damage is noticed at point of delivery please contact us ASAP and send the goods back in their orignal packaging for further inspection, following us receiving the damaged/faulty goods a full refund or replacement will be offered.
FAILED DELIVERY We understand that sometimes you will not be available to receive your goods. However for a vast majority of orders delivery will be recorded with Royal Mail so somebody will have to sign for the goods, failure to sign for the goods will result in either an attempt of redelivery or more likely collection from the local office, the communication of which is between yourself and the courier.
* Excludes a select few items
For questions regarding purchases or products on this site or my website, you can use the eBay messaging system, alternatively our email is : sales@bigstyleclothing.com
