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What About Payment & Shipping?
For payment we accept PayPal as the only payment method.
Payment must be received within 7 days after we sent out the invoice.
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For small items we will use bubble wrap to wrap the items and put it into a bubble bag to ship.
For big items we will use bubble wrap to wrap the items and put it into a carton box. |
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How long can I receive the order?
All items are sent via Hong Kong Post Airmail. For most countries, the shipment takes 7 to 14 business days after we sent out. And for some countries, the shipment takes 10 to 16 business days to arrive. Business days does not count Saturday, Sunday and public holiday
If you have any question. Please do not hesitate to contact us. |
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What if the item does not work when arrived?
If the item does not work when arrive, we are pleased to replace a new one for you. The buyer need to send the faulty item to our office address first. After we test the item, we will replace a new one for you or the buyer can choose refund. |
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What if the item has missing parts when arrived?
We will try our best to check every item to make sure all the parts are included. If you find any missing parts when arrive, Please email us immediately and tell us which parts you are missing. We will get the missing parts for you, and ship it back to you without any additional charges. |
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When can I have my feedback?
Our feedback is very important to us. We will always return positive feedback. If you for any reason feel you have not had a positive transaction please contact us before leaving feedback as we are always happy to help with any problems and go out of our way to make our customers happy |
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Can't find the question you want to ask?
Please do not hesitate to contact us by email. We will reply your email as soon as we can. |
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