All items come from pet free smoke free environment

All items are brand new 1st Quality products unless otherwise stated

We strive to give ***5 star*** service. If there is an issue with your order please contact us right away so we can correct this for you. We stand behind all our products 100%. We try to describe everything accurately If we missed something in our listing please let us know. Customer satisfaction is our top priority. Buy with confidence!

RETURNS

please read prior to purchase

We do our best to list all items accurately and correct. Our 14 day return policy is ONLY if we described a product incorrectly or of course if it arrived damaged. Please contact us for an authorization return .You must contact us within 3 days of receipt of item in order to return. We can not accept returns because colors do not match or you do not like pattern. We will inspect item upon return to make sure it is still new intact with all package included and if so issue a full refund. We can't accept any packages back that have been removed from packages as we do not sell used bedding.Any unauthorized returns will be subject to a 20% restocking fee and will be deducted from refunds.We unfortunately have to do this to cover the original shipping fee since we ship for free,Of course if an item arrives damaged or not as described this fee is not charged. All items must be in original condition received and still in packaging and unused. We can not accept any used items back.

All items will ship promptly after payment has cleared paypal. (normally within 24hrs except weekends)

PLEASE NOTE All packages are shipped to address provided through paypal. It is buyers responsibility to make sure address is correct BEFORE purchase is made. We ship very fast and usually do not get a chance to see notes left of address changes. We will Not be responsible for packages shipped to wrong address because address was not changed in paypal before purchase. We will do our best to catch these changes but it is not always possible.

We ship normally within 24 hrs of payment. Depending on destination products may take 7-10 business days to arrive after item has shipped. We have no control over that after items leaves us.

FEEDBACK

Our feedback is very important to us. We strive to offer 5 star service to our loyal customers. Unforgettably sometimes things do happen but we will ALWAYS correct these issues for you. Please email us so we can correct these for you in a timely manner. Please restrain from leaving negative feedback and give us a chance to correct the issues for you first.