Payment Information
| - We require immediate payment.
- We accept all major credit cards through PayPal checkout.
- Customers
please note: You do not have to have PayPal account to pay for an
item. When eBay direct you to the PayPal payment page, you will be able
to insert only the credit card info.
- Paypal
Please make sure your Paypal Account is verified before paying with
Paypal. Otherwise your payment will come through as an eCheque which may
take 3-5 days to clear in our Paypal account. We will only process your
order once payment has been confirmed in our account. Please check with
Paypal to find out how to verify your account. - Bank Deposit / Internet Transfer
Please use your eBay User ID in the "to account description" field as
reference. If you are unable to use your eBay ID, please send us an
eBay message advising us of your payment details including date,
description, amount and from which bank. The eBay item number is not
sufficient to identify your payment. If you choose to pay via Internet
transfer, please allow an additional 2-3 working days, to process your
order, as we read the previous day's bank statement and it can take up
to 48 hours for funds to reach our account.
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| Contact US
If you have any questions at all, please do not hesitate to send us an
eBay message. We will get back to you as soon as we possibly can,
generally within 1-2 business days.
Our business hours are:
Monday - Friday : 9.30am - 5.30pm AEST/AEDT (whichever applies)
Closed on NSW public holidays
Saturday, Sunday: Closed
Please note that our customer support and logistics team operate during
these hours on business days only, so there may be slight delays in
responding to your messages after a long weekend or the Christmas break.
If you have an important message or request, please send us an eBay
message. Please do not tell us through the "notes" section in your
Paypal transaction or eBay order. Our orders are processed through an
automated system which does not read these notes.
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