Premier Range accept:
CREDIT - DEBIT CARD - PAYPAL

We will only ship the registered PayPal or Card Billing address

Premier Range will not ship to a third party address when paying by Credit Card, Debit Card or PayPal

If you wish to ship to third party addresses please pay by Bank Transfer.

When paying by Bank Transfer please include your EBAY REFERENCE

Our Bank Details:

Bank Name - NatWest Bank Bank Branch - 10 Yorkshire Street, Oldham, Lancs, OL1 1QS Account Name - Premier Range Account Number - 45848769 Sort Code - 010639 IBAN - GB64NWBK01063945848769 BIC/ Swift - NWBKGB2L

Premier Range will also allow in-store pick up.
On in store pick ups must be paid for on-site - we will not accept Paypal.

We will endeavour to dispatch all items within 1 to 3 working days of payment.

Most item are shipped using a 24 hour third party courier.

Smaller items are shipped using the Royal Mail courier service.

Delivery takes place between 8am and 6pm.

You will be notified, by email, the day before delivery.

If delivery is outside Mainland UK, or in the Highlands, please email before you bid as a surcharge may be applied to shipping costs.

Larger items are shipped on pallets - please bear this mind when you are taking delivery.

Please Note For Your Information

• You may need assistance getting the item into your premises as we use third party couriers who are not obliged to help you.
• We will ship your item as fast as is possible but, as we use third party couriers, sometime delivery is out of our control.
• DO NOT book any fitters until you have your item in your possession and in perfect condition - we will not accept any liability for any loses incurred.
• We will only ship to the address shown on your PayPal payment or the Billing address registered to your credit or debit card.

In the event you want to return your item we would ask that you

fill In the RMA RETURNS FORM.

YOU MUST HAVE A RETURNS NUMBER BEFORE THE ITEM CAN BE RETURNED

We use this number to track your item as it enters our warehouse

Without it we can not guarantee receipt of your item - or process your return

This number is there protect both you and us against any discrepancy that may occur

You'll find the RMA form in the Shipping and Returns section of premierrange.co.uk

!!!! Click Here To Fill In An RMA To Return Your Item !!!!

Please also note that we may require photographic evidence of any physical damage to a product before we will issue an RMA number.
Please submit an RMA request form, then use the feedback form for your RMA request to attach images to your request.

We suggest you take photographs as soon as possible, for example before packing the product back into its packaging

We would recommend that you check your item within 24 hours of receipt and report any or all damage

Please note that this does not effect your Statutory Rights Under The Sales Of Goods Act 1979.

We will accept return of any unused item for a full refund Including Postage and Packing within 14 day of receipt of the item.

Customers Who Wish To Return Goods Under Distance Selling Relegation Must Do So At Their Own Cost

You Have A Duty Of Care To Return The Item In Good Condition

Please Pack The Item Well To Prevent Breakages

Terms & Conditions
STANDARD TERMS AND CONDITIONS
FOR THE SALE OF GOODS

1. Application of Conditions

1.1 The price agreed by both the seller and the Buyer, though the medium of Ebay, including the delivery change will be the price the Buyer will pay for the Item.

1.2 These Conditions shall govern the Contract to the exclusion of any other terms and conditions subject to which any such quotation is accepted or purported to be accepted, or any such order is made or purported to be made, by the Buyer.

2. Interpretation

2.1 In these Conditions:-

"Business Day" means any day other than a Saturday, Sunday or bank holiday;

"The Buyer" means the person who has the winning bid, or has agreed with the seller to purchase the item.

"The Contract" means the contract for the purchase and sale of the Goods under these conditions;

"These Conditions" means the standard terms and conditions of sale set out in this document and (unless the context otherwise requires) includes any special terms and conditions agreed in writing between the Buyer and the Seller;

"The Delivery Date" means the date on which the Goods are to be delivered as stipulated in in the listing's Delivery information;

"The Goods" means the goods which the Seller is to supply in accordance with these Conditions;

"Month" means a calendar month;

"The Seller" means premierrange.co.uk trading as Spy Shop Online.co.uk Ltd, a company registered in England under 04750690 and includes all employees and agents of Spy Shop Online.co.uk Ltd

"Writing" includes any communications effected by Ebay message, telex, facsimile transmission, electronic mail or any comparable means.

2.2 Any reference in these Conditions to a statute or a provision of a statute shall be construed as a reference to that statute or provision as amended, re-enacted or extended at the relevant time.

2.3 The headings in these Conditions are for convenience only and shall not affect their interpretation.

3. Basis of Sale

3.1 Any typographical, clerical or other accidental errors or omissions in any listing, quotation, price list, acceptance of offer, invoice or other document or information issued by the Seller shall be subject to correction without any liability on the part of the Seller.

4. Orders and Specifications

4.1 The Seller reserves the right to make any changes in the specification of the Goods which are required to conform to any applicable safety or other statutory or regulatory requirements or, where the Goods are to be supplied to the Seller's specification, which do not materially affect their quality or performance.

5. Price

5.1 The price of the Goods shall be the price listed on ebay.co.uk current at the date of acceptance of the Buyer's order or such other price as may be agreed in writing by the Seller and the Buyer.

5.2 Where the Seller has quoted a price for the Goods other than in accordance with the Seller's published price list the price quoted shall be valid for 1 day only or such lesser time as the Seller may specify.

5.3 The price is inclusive of any applicable value added tax excise, sales or taxes or levies of a similar nature which are imposed or charged by any competent fiscal authority in respect of the Goods, which the Buyer shall be additionally liable to pay to the Seller.

6. Payment

6.1 Subject to any special terms agreed in writing between the Buyer and the Seller, the Seller shall invoice the Buyer for the price of the Goods on or at any time after delivery of the Goods, unless the Goods are to be collected by the Buyer.

6.2 The Buyer shall pay for all Goods in full before delivery

7. Delivery

7.1 Delivery of the Goods shall be made by the Seller delivering the Goods to the place in the main land United Kingdom specified in the Buyer's order and/or the Seller's acceptance as the location to which the Goods are to be delivered by the Seller or, if no place of delivery is so specified, by the Buyer collecting the Goods at the Seller's premises at any time after the Seller has notified the Buyer that the Goods are ready for collection.

7.2 The Delivery Date is approximate only and time for delivery shall not be of the essence unless previously agreed by the Seller in writing. The Goods may be delivered by the Seller in advance of the Delivery Date upon giving reasonable notice to the Buyer.

7.3 Where the Goods are to be delivered in installments, each delivery shall constitute a separate contract and failure by the Seller to deliver any one or more of the installments in accordance with these Conditions or any claim by the Buyer in respect of any one or more installments shall not entitle the Buyer to treat the Contract as a whole as repudiated.

8. Non-Delivery

8.1 If the Seller fails to deliver the Goods, or any of them, on the Delivery Date other than for reasons outside the Seller's reasonable control or the Buyer's or its carrier's fault:-

8.1.1 if the Seller delivers the Goods at any time thereafter the Seller shall have no liability in respect of such late delivery;

9. Inspection

9.1 The Buyer is under a duty whenever possible to inspect the Goods on delivery or on collection as the case may be.

9.2 Where the Goods cannot be examined the carriers note or such other note as appropriate shall be marked not examined or unchecked.

9.3 The Seller shall be under no liability for any damage or shortages that would be apparent on reasonable careful inspection if the terms of this clause are not complied with and, in any event will be under no liability if a written complaint is not delivered to the Seller within 1 days of delivery detailing the alleged damage or shortage. Any claim filed after this period will be looked at on a case by case basis.

9.4 In all cases where defects or shortages are complained of the Seller shall be under no liability in respect thereof unless photographic evidence is supplied, via the RMA, to the Seller before any use is made thereof or any alteration or modification is made thereto by the Buyer.

9.5 Subject to condition 9.3 and condition 9.4, the Seller shall make good any shortage in the Goods and where appropriate replace any goods damaged in transit as soon as it is reasonable to do so, but otherwise shall be under no liability whatsoever arising from such shortage or damage.
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10. Until payment has been made to the Seller in accordance with these Conditions and title in the Goods has passed to the Buyer, the Buyer shall be in possession of the Goods as bailee for the Seller.

11 Defective Goods

11.1 If on delivery any of the Goods are defective in any material respect and either the Buyer lawfully refuses delivery of the defective Goods or, if they are signed for on delivery "condition and contents unknown" the Buyer gives written notice of such defect to the Seller within three business days of such delivery, the Seller shall at its option:-

11.1.1 replace the defective Goods within 7 days of receiving the Buyer's notice; or

11.1.2 refund to the Buyer the price for the goods which are defective;

11.3 The Seller shall be under no liability in respect of any defect arising from fair wear and tear, or any willful damage, negligence, subjection to normal conditions, failure to follow the Seller's instructions (whether oral or in writing), misuse or alteration of the Goods without the Seller's approval, or any other act or omission on the part of the Buyer, its employees or agents or any third party.

11.4 Subject as expressly provided in these Conditions, and except where the Goods are sold under a consumer sale, all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.

11.5 Where the Goods are sold under a consumer sale the statutory rights of the Buyer are not affected by these Conditions.

12. Returns

12.1 We will accept return of any unused item for a full refund Including Postage and Packing providing we are advised in writing within 7 working day of receipt of the item.

12.2 Customers Who Wish To Return Goods Under Distance Selling Relegation Must Do So At Their Own Cost

13. Warranty

13.1 All Premier Range items come with one year warranty

13.2 Warranty will be void if any willful damage, negligence, subjection to normal conditions, failure to follow the Seller's instructions (whether oral or in writing), removal of plugs or any other integral parts, misuse or alteration of the Goods without the Seller's approval, or any other act or omission on the part of the Buyer, its employees or agents or any third party.

13.3 Where a gas appliance has been fitted, whether in domestic or commercial premises, the Seller will not honour the warranty without the written proof that the item was fitted by a qualified Gas Fitter. This will come in the form of a Gas Certificate, relevant letter or similar documentation.

14. Statutory Rights

14.1 Please note that these Terms and Conditions do not effect your Statutory Rights Under The Sales Of Goods Act 1979.

premierrange.co.uk is part of the Spy Shop Group Of Companies.

SPY SHOP ONLINE.CO.UK LIMITED
RICHMOND MILL
DERDALE STREET
TODMORDEN
LANCASHIRE
UNITED KINGDOM
OL14 5QX
Company No. 04750690

Contact Us

We are an internet based company with our roots in rural Lancashire. We have a showroom and offices where we offer full support for all our customers.