Payment due within five days. If payment is not received within 5 days and unpaid claim will be opened so we can recover are final value fee. And an unpaid stick will be on your record. So only bid if you are planning to pay within 5 days. The faster your payment clears, the faster we can process you order during business hours.
Once an order is shipped it cannot be cancelled. Orders will be shipped USPS, UPS, FED EX or first class mail which ever is least inexpensive. Shipments are made Monday thru Friday during business hours after payment clears. Orders may take three business days to process and ship once payment clears due to high demand unless speicified in description.
Damaged on Arrival (DOA) AND Refunds Policy All sales are final. If item is defective it will be replaced. Customer has up to 3 days of receipt to exchange for a new one. Item must be returned in its original and UNUSED condition with original box and packing. Buyer must obtain RMA number (Return Merchandise Authorization) prior to returning item We will be happy to replace the defective item for a new one. Free Bulbs do not have coverage. If bulbs are damaged during transit, we offer low replacement cost. If product is damaged upon arrival, customer must contact us within 24 hours of delivery for a claim/replacement. Buyers Seller is not responable to replace any lost or stolen deliverys that have a confirmed tracking number.
We sell Catalina Aquarium (CA) products, this is the best source for high quality aquarium lighting systems, Made in the U.S.A. Lighting systems include standard fluorescent, T5 HO (High Output) in 24, 39, 54, and 80 watt, Power Compact in 13, 18, 24, 32, 36, 55, 65, 96, and 125 watt, VHO (Very High Output) fluorescent in 110 watt, HQI (double ended) Metal Halide in 70, 150, 250, 400 watt, HID (mogul socket or single ended) Metal Halide in 175, 250, 400 watt, Moonlight LED, Pendant, and Retrofit (Retro) kits. All come with a 99.9% mirror polished aluminum reflector. Bulb spectrum choices include, 5200K (52K), 6500K (65K), 7200K (72K), Plant Grow (Red), 450nm and 420nm (Actinic 03) Blue, 10000K (10K), 15000K (15K), 20000K (20K). We have our own line of quality aquarium products including Canister Filters, Wet Dry (Trickle) Filters, Refugiums, Nano Reef and Planted Tanks, Submersible Filters, Titanium Heaters, Pond Filters, Aquarium Pumps, Pond Pumps, Power Heads, Sump Pumps, Protein Skimmers, Ultraviolet (UV) Sterilizers, Surface Skimmer Boxes, and more. CA also has a popular reptile line including Ceramic Heat Emitters, Infrared Spot Lights, UVB Compact Lights, Reptile Cages, Dome Lights, Basking Bulbs, Heat Controllers, Daylight Blue Bulbs, 4 sizes of heat pads, and more. We are also the manufacturer of the CA Aqua pumps / powerheads. The CA1800, CA2200, CA3000, CA5000, CA6000. We also have the Needlewheel pumps, CA2300, CA5300 and CA6300.
PLEASE CONTACT US FOR GREAT PACKAGE DEALS, INCLUDE YOUR ZIP CODE AND YOUR LIST OF ITMES AND WE WILL GIVE YOU A QUOTE.
The fastest way to get a hold of us is during business hours, Monday thru Friday 8am to 3pm via Ebay, click on your item or a question on any item and we will get back to you in the order question are received. On Mondays it takes a while to get caught up on answering questions from the weekend. No question goes unanswered. We are gald to help you out in anyway we can.
