All items have a one-year warranty, unless otherwise stated.
Tax will be added to orders depending on products shipped and destination address. Please ask us prior to bidding if certain products shipping to your address will be taxed.
Resellers with valid California sellers permits welcomed!
Local pickup is accepted. Please contact us to schedule an appointment. We do not accept walk-ins.
Payment must be received by 12:00 PST for your order to ship same business day. In some cases, we will ship the following day if it's past cut-off and there is a closer regional warehouse to the delivery address.
Payment must be received within 7 days, after which we will cancel your transaction and offer the item to someone else.
All payments over $500 must be shipped to an authorized shipping address.
All international payments over $500 must be received from a "Verified" PayPal account.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up. Please do not confuse them for additional shipping charges.
We do not mark merchandise values below value or mark items as "gifts." U.S. and International government regulations prohibit such behavior.
If, within the first 30 days of the date of purchase, you find your product to be defective, or if you are not 100% satisfied, please contact us to schedule an exchange or a refund. Please read all the terms before buying.
No restocking fee will be applied as long as the product is returned in new, original condition.Upon receiving the defective item, we will either repair it or ship you a replacement.
You will be responsible for all shipping and insurance charges when returning any items. Shipping charges are non-refundable.
Returned items that show evidence of abuse, neglect, or misuse will result in a voided warranty, and the products will only be returned to you at your shipping expense.
Warranty is stated in the title or item description. Unless otherwise stated, there is a one-year warranty on all new products and a 90-day warranty on all refurbished products.
Special-order items or custom-built PC-based DVR or NVR Servers are non-returnable and non-refundable.