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Shipping
All items we sell ship for free within the U.S. Orders usually ship the same day orders are placed or the following day. All items that we ship have a tracking number. You can find your tracking number by clicking on "My eBay" and scrolling down to your purchase with us. If your tracking number is available, it can be found there. If there is no tracking number and you feel your item should have shipped already please let us know and we will assist.International Customers:
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
- Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
- These charges are normally collected by the delivering freight (shipping) company or when you pick the item up do not confuse them for additional shipping charges.
- We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.
- All myGoods products are American wattage unless otherwise noted. Products can be used internationally with a power converter or adapter purchased separately. myGoods takes no responsibility for products damaged by voltage issues.
Payment Details:
We gladly accept PayPal payments and all major credit cards through PayPals easy & secure checkout. Please note: You do not need to have a PayPal account to check out. Ebay will direct you to the PayPal payment page where you can then enter your credit card information without requiring you to set up PayPal account. When checking out, please double check that the address you would like to have your order shipped to is the address showing as the ship to address. If you see a different address than the One you want your order to be shipped to, just edit the address to your desired ship to address.
Return Policy
We understand that returns and exchanges can often be a hassle. That is why we try to make things as easy as possible for our valued customers. We will gladly accept returns for refund or exchange within 30 days. Please contact us through the eBay messaging system to request return authorization for you order. Please include your ebay user ID in your email for reference.
After 30 days you can use your manufactures warranty if one is included with the product purchased.
Returns of non-defective products may be subject to a 20% restocking fee. Non-defective exchanges for different products than were originally purchased may also be subject to a 20% restocking fee. Non-defective products must be unopened to be eligible for return. For all returns the customer must assume shipping and handling costs back to our facility. myGoods will pay for shipping exchanges back to the customer.
All returns without the proper authorization from myGoods are subject to return to buyer.
Please note: Non-defective opened computer software and video game software may not be eligible for return.
Contact
Email: Please contact us through the ebay message system. We will be sure to reply to your message in a timely manner.
Our Hours: Monday-Thursday 9:30AM - 6:00PM, Friday Hours 9:30AM - 3:30PM.
Address:
myGoods
7 Easter Court
Owings Mills, MD 21117
