payments

• Payment is due within 7 days of winning. You can combine all of your auctions and/or fixed price purchases for u to 7 days after 1st auction ends or fixed price purchase completed.
  
• We accept Paypal, Visa, Mastercard or Debit cards on eBay purchases.
• California residents will be charged 7.50% sales tax.
• We process payments immediately and try to ship the same or following business day. Orders paid separately may be processed separately.

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 shipping

Combined shipping - Available on all purchases for up to 7 days after the first auction ends or fixed price purchase.  Shipping for the item in listing is as follows:

• USA shipping for this item is FREE via USPS  First Class Mail.  We do offer Priority Mail for an additional fee and the option will be provided during our secure checkout.
• CANADA shipping for this item is $5.95. If this is an additional item it is only $0.50. We do offer Priority Mail for an additional fee and the option will be provided during our secure checkout. Import duties, taxes and charges are not included in the items price or shipping charges. These charges are the buyer's responsibility.
• INTERNATIONAL shipping for this item is $6.95.  If this is an additional item it is only $0.50. Import duties, taxes and charges are not included in the items price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding / buying. These charges are normally collected by the delivering or shipping company or when you pick up the item. Do not confuse them for additional shipping charges.
• We try to ship your package the same or following business day after your payment has cleared.
• You will be sent an email notification when your order has shipped.
• U.S. shipments are sent via First-Class Mail or Priority Mail.
• Canadian & International shipments are sent via First Class International Mail or Priority Mail International.
  PLEASE NOTE: Some international shipments have taken 4 to 8 weeks to be delivered due to customs and the international climate.

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100% satisfaction guarantee

If you are not satisfied for any reason contact us within Thirty (30) days of receipt for replacement or refund.

• If an item is damaged in shipping and you have purchased insurance, it will be exchanged or refunded at your option.
• If an item is returned, the purchase price of the item shipping is refunded (not shipping costs).
• Prior authorization from us is necessary for us to process your return.
• Returned items must be in their original packaging and in as shipped condition. PLEASE NOTE: YOU CAN NOT RETURN BEADS IF YOU HAVE UNSTRUNG THEM. THEY MUST BE IN THEIR ORIGINAL CONDITION.
• Items returned must be received by us before we can send out your exchange or refund.
• Refunds are made using the same method as original payment whenever possible (credit card, paypal, or our company check).

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contact us

We are real people and your satisfaction is our priority. If you have any questions, please use the link provided by the listing above to ask the seller a question and we will try to get back to you as quickly as possible.