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Our business is built on offering great products, at great prices, with great service. Our aim is simple - to delight our customers so they come back for more. We are a Platinum Powerseller, with great ratings and great feedback.

We buy in huge volume, so we can pass the savings on directly. We hold stock at our warehouse in Bordon and we aim to dispatch all orders the same day if they are received before 12pm (Mon-Fri). Larger items are sent by Interlink Express, everything else goes by Royal Mail 1st class.

All UK Mainland shipping is Free for this item by Royal Mail Standard Delivery Service.

We do not ship outside of the areas listed below. Please do not call us for shipping costs outside of the areas listed below.

FOR NEXT DAY DELIVERY simply select 'Other 24 Hour Courier' at the checkout and pay only £2.99 and you will receive your item fully tracked and Next Day if you order before 12.00. Whilst shipping schedules can never be 100% guaranteed by any courier we will endeavour to pack and ship this item to arrive with you Next Working Day if you order before 12.00 noon.

Your item will be professionally & carefully packed and despatched in a timely manner. Most orders made before 2pm with cleared payment are despatched the same day! Orders are not processed for shipment on weekends and holidays. For any region or country not covered above please contact us for accurate shipping rates. Please note that we have special concessions with our couriers for the regions listed above - other areas, even those close to the UK may be surprisingly more expensive.

Note that collection is available for this product but the shipping charge will still be charged. This is because collections are always time consuming - we are not generally geared up for retail from our premises.

We accept the following payment methods: PayPal Credit card (call us to make payment after ordering - telephone 01420 476282) Postal Orders Bank Transfer

Payment must be received within seven (7) days of auction close. Unpaid auction wins will be forfeited after seven (7) days and a Non-Payer report will be filed with eBay to recover the closing fees of the auction. If you wish to combine multiple auctions for shipping, please make sure the closing dates from the first auction to the last auction are within seven days before submitting payment.

We are here to assist you during normal office hours, if you would like to contact us, we can be contacted by using the 'Ask the Seller a Question' link on eBay and we will respond as soon as possible. You can also phone us FREE on 0800 988 4462 or on +44 1420 476282 for international callers.

Our address is:
82 Woolmer Way
Bordon
Hampshire
GU35 9QF

You can change your mind for any reason within 14 calendar days of delivery and we will be happy to provide a full refund if you follow our returns policy. This applies to all sales within the European Union.

You must return the item in new condition, unused and intact in its original manufacturer packaging. If not a minimum restocking charge of 25% of the purchase price will be made or we may return it to you at your cost. You must return the item to us at your cost within 14 days of your receipt of the item.

We will not refund any expedited delivery charges such as Saturday or Guaranteed Next Day. For items delivered outside the mainland UK we will not refund any additional or international postage or return postage costs incurred. Where we collect an item from you, we reserve the right to recover the costs of collection from you.

If you receive an item that is different to what was described, or that is faulty or damaged, please contact us straight away and we will replace it immediately. We will either collect the item or provide a Freepost address for you to return it to us. International customers will need to return the item by their own method, we will not refund international postage. We will check all items returned, if we find no fault in the item, we will either send it back to you at your cost, or make it available for your collection.

If your item develops a fault after 28 days of purchase and within the warranty period (normally one year) please contact us and arrange for a warranty repair or replacement. Items returned under warranty will need to be sent to us at your own cost.