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Heel Height: Measured straight up the back edge. Height: Measured from the bottom of the heel upwards (includes heel). Calf Measurement: Measured around the top of the boot.
DeliveryWe use Royal Mail and Interlink Express to deliver your items. We aim to post your goods same day or the next working day after the payment has been received. For estimated delivery times and the postage, please refer to the item information provided. Times and costs vary dependant on the size of the product. In the unlikely event that you do not receive your goods, a full refund or an exchange will be given, postage is recorded and therefore we should be able to trace the goods. ReturnsWe will accept any items back for an exchange or refund. All we ask is that the returns are within 14 days of purchase and in the same exact condition they were sent in. Please email us stating your purchase and reason for the return. Include your invoice number as this will speed up your refund. We will refund the delivery cost if the item is faulty but for all other returns we cannot refund cost of delivery. We pride ourselves on our excellent customer service and our team are trained to the highest standard. We aim to deal with queries efficiently and hassle free for you. If you would like to contact us, we are available to take your calls Monday to Friday 9am-5pm. We welcome any feedback or enquiries on all our products. Please feel free to email us and we will aim to get back to you within 1 working day. Tel Number: 0161 727 4010 Email: sales@publicdesire.co.uk |